The Bank of Ceylon (BOC), the nation’s leading financial institution, further strengthened its customer service network with the launch of 50 new ‘BOC Connect’ Agent banking service centres across the country. The initiative aims to bring everyday banking services closer to customers living in rural and semi-urban areas, making financial access more convenient and inclusive.
Established in 1939, the Bank of Ceylon now operates over 2,400 customer touchpoints, including 660 local branches, a full-service banking subsidiary in London and four overseas branches. The introduction of the ‘BOC Connect’ Agent banking concept marks a key step in the bank’s ongoing service expansion.
Implemented in partnership with the Sri Lanka Postal Department, more than 100 BOC Connect service centres have already been established in selected post offices island-wide. This collaboration has allowed the bank to reach more customers efficiently and meet their growing service needs with ease.
The BOC Connect network enables customers to carry out a wide range of essential banking services, including cash deposits and withdrawals, money transfers, bill payments, and mobile reloads. Powered by BOC’s advanced digital banking technology, all transactions are processed instantly, ensuring a fast and secure customer experience.
Bank of Ceylon Acting General Manager/Chief Executive Officer Y.A. Jayathilaka said: ‘The BOC Connect Agent banking service, which was launched in 2021, has now expanded to 225 service centres and has earned the trust of our customers. Bank of Ceylon has always been at the forefront of digital innovation, and I would like to mention that the BOC Connect service centres, which have been empowered by it, have been designed to make banking easier and more secure for customers.’
Bank of Ceylon Deputy General Manager (Branch Operations) Priyal Silva noted that the initiative represents a major step toward decentralising access to financial services. ‘The BOC Connect Agent banking concept can be introduced as taking the daily banking activities of customers away from the confines of city-bound bank branches to their own villages.’
‘Accordingly, we, as Bank of Ceylon, are constantly committed to creating a more efficient and convenient banking environment for our customers by introducing a wide range of unique bank accounts, and expanding our branch network to make it easily accessible to the public. We have been able to bring banking services to the fingertips of our customers through mobile tools such as BOC Flex,’ he said.
As one of the country’s most trusted financial institutions, the Bank of Ceylon continues to play a leading role in promoting financial inclusion through customer-centric and sustainable initiatives such as BOC Connect. With a legacy spanning over eight decades, the bank remains committed to driving a strong, resilient, and financially empowered society across Sri Lanka.
Central Province
Madushani Traders
Gamnayake Super
Shakeeraas
Benses Super
Idamegama Sub Post Office
Kandapola Post Office
Eastern Province
Kumar Cream House and Guest House
Bandula Stores
North Central Province
New Thulani Stores
N K Super Centre
Osaka Stores
Sampath Stores
Yasasa Govi Sewa
Northern Province
Vinayagar Stores
Analaitivu Post Office
North Western Province
Thisara Trade Center
Sabaragamuwa Province
Dimuthu Hardware
Southern Province
Chandimal Fruitcity
Rathnagiri Stores
Shehan Motors
Maduwa Sub Post Office
Uva Province
Hasitha Mill
Western Province North
Sudara Stores
Sahara Ambarumhala Thoga Saha Sillara Welendasala
Senira Stores
New Preethi Stores
Sasith Communication
Nilmini Stores
Malinda Stores
Dammika Stores
Meethirigala Sub Post Office
Western Province South
P C Electricles
Green City Super
Sandaruwan Hardware
Amarathunga Stores
Munasinghe Super City
Inosh Concrete Works
Morapitiya Sub Post Office
Veyangalla Sub Post Office
Molkawa Sub Post Office
Dombagoda Sub Post Office
Millaniya Sub Post Office
Wellatha Sub Post Office
Dampe Sub Post Office
Handapangoda Sub Post Office
Ittepane Sub Post Office
Gurulana Sub Post Office
Pinnawala Waga Sub Post Office
Thummodara Post Office
Kalotuwawa Sub Post Office