GLOBE Telecom Inc. said on Sunday it recorded an 18 percent decline in fiber cut incidents during the first half of 2025 compared to the same period last year, crediting the improvement to enhanced security measures and closer collaboration with local communities and government units.
The telecommunications giant attributed the progress to its Fiber Cut Task Force (FCTF), a cross-functional initiative launched in 2024 to address disruptions that have historically affected customer connectivity across the country.
‘The improvements demonstrate Globe’s commitment to ensuring a consistent and reliable network for all our customers,’ Globe Senior Vice-President Joel R. Agustin said. ‘A reliable network is essential to support the country’s growing digital economy, and these results affirm that our proactive approach is delivering measurable results.’
Agustin said the task force has focused on strengthening infrastructure resilience through multiple initiatives ‘such as enhancing cable layout design methodology to ensure existing and upcoming aerial and underground fiber layout are resilient against roadworks and external threats.’
Globe also completed 1,500 kilometers of underground fiber facilities nationwide during the period, preventing an estimated 192 fiber cut incidents and network disruptions.
With these programs, Globe reduced recurring incidents in ‘chronic grids’ by up to 93 percent.
Cable theft and pilferage remain leading causes of intentional fiber cuts, prompting Globe to adopt a ‘two-pronged’ strategy combining technology deterrents and community partnership. This includes the roll out of a CCTV deterrent program initially in Barangay Tatalon, Quezon City. Since then, incidents dropped by 80 percent, prompting Globe to install live surveillance cameras in other areas in Quezon City, Manila, Pasig, and Makati.
Globe has also partnered with local government officials to implement livelihood and wellness programs in communities previously vulnerable to cable theft, shifting from a purely enforcement approach to ‘sustainable community engagement.’
‘The telco landscape is shifting, and we need hyperfocused, proactive measures to safeguard our infrastructure,’ Agustin said. ‘Our collaboration with the communities and LGUs, plus our preventive maintenance programs are helping ensure a more stable, secure network for customers nationwide.’
Agustin noted that Globe continues to expand its network resiliency initiatives, with plans covering 1,200 wireless and broadband nodes and 1,600 kilometers of backbone fiber slated for underground migration.
He added that ‘Globe remains focused on further strengthening its fiber network nationwide, combining engineering precision, community partnership, and proactive maintenance to build a network that keeps the Philippines connected and future-ready.’