’Customs tech infrastructure driving operational efficiency’

The Senate Committee on Customs and Excise has stated that the reforms introduced by the Comptroller-General of Customs, Adewale Adeniyi, especially in the area of technology infrastructure is repositioning the Service.

The Senate made during a two-day retreat between the NCS and the Senate Committee on Customs and Excise aimed at strengthening legislative oversight and reviewing the Nigeria Customs Service Act.

As part of the programme, members of the Committee toured the Customs House in Maitama, Abuja, where they were taken through the Service’s ongoing modernisation initiatives, technology-driven operations and institutional reforms.

A key highlight of the engagement was a series of technical presentations by heads of various units of the Service, who provided the lawmakers with detailed insights into the systems, technologies and innovations being deployed to strengthen Customs administration.

Among the presenters was Deputy Comptroller Daniel Antia, who delivered a presentation on the Management Information System (MIS) and its role in enhancing data-driven decision-making, operational coordination, institutional efficiency and modern Customs administration.

The presentation demonstrated how the deployment of integrated information systems is supporting the Service’s transition towards a more connected, transparent and technology-driven operational environment.

Other lead officers also made presentations on various areas of Customs operations and institutional development, showcasing the technological innovations and reforms being implemented across the Service to enhance trade facilitation, enforcement, revenue collection, intelligence gathering and overall service delivery.

The presentations provided the Committee with a firsthand understanding of how the NCS is translating its modernisation agenda into practical systems and operational solutions across its various units.

Speaking after the tour, the Chairman of the Senate Committee on Customs and Excise, Senator Isah Jibrin, said the visit had afforded lawmakers the opportunity to witness the Service’s transformation firsthand.

According to him, ‘We have heard about these reforms from afar, but today we have seen them ourselves. The transformation taking place in the NCS is remarkable, particularly in the deployment of technology, modern infrastructure and operational innovations that are repositioning the Service for greater efficiency.’

Senator Jibrin added that the retreat had further convinced lawmakers that public funds appropriated for the Service were being judiciously utilised, stating, ‘When the NCS comes before the National Assembly seeking approval for capital expenditure, we now have a clearer understanding of what those resources are being used for. The reforms we have seen today clearly demonstrate that government funds are being invested responsibly to strengthen Customs operations, improve trade facilitation and enhance national revenue.’

Also speaking, the Comptroller-General of Customs, Adewale Adeniyi, attributed the Service’s progress to the deliberate deployment of technology across virtually every aspect of Customs administration.

He explained that, ‘Technology helps us to work faster and more efficiently. We started by deploying digital solutions into personnel administration, postings, staff matters and pensions before extending them to our core operational responsibilities, and we will continue until virtually every aspect of Customs operations is technology-driven.’

CGC Adeniyi disclosed that the Service had also introduced advanced technological solutions into its enforcement operations through virtual shooting simulators, geospatial intelligence and digital surveillance.

‘We are deploying geospatial intelligence to map our patrol routes and position our checkpoints more efficiently across the country. Combined with modern training facilities such as our virtual shooting range, these innovations will significantly strengthen our enforcement capabilities,’ he said.

According to him, ‘The law requires us to modernise our operations. Initiatives such as the Authorised Economic Operator Programme, Advance Ruling, Time Release Study, scanner deployment and other technology-driven reforms are all backed by the provisions of the Nigeria Customs Service Act. Our responsibility is to continue implementing them to support the Federal Government reform agenda.’

The engagement further underscored the NCS’s commitment to building a modern, technology-enabled institution capable of responding effectively to the demands of contemporary Customs administration while supporting national economic growth, trade facilitation and revenue generation.

The Senate Committee’s commendation therefore represents not only an endorsement of the reforms under the leadership of CGC Adewale Adeniyi, but also recognition of the collective efforts of officers across the Service who are driving innovation and institutional transformation in their respective areas of responsibility.

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