Microfinance institution Taytay sa Kauswagan Inc. (TSKI) has tapped PLDT Inc.’s enterprise unit to overhaul the connectivity behind its nationwide branch network, a shift the lender expects will speed up member transactions and steady its day-to-day operations as it expands.
Under the partnership, PLDT Enterprise will supply connectivity solutions covering TSKI’s fixed and wireless requirements, with the aim of strengthening business continuity across its branches.
The arrangement is designed to deliver high-speed and reliable branch connectivity, faster member transactions and communications, and more dependable operations.
The deal follows a period in which connectivity gaps across TSKI’s various locations had started to weigh on communication, operational efficiency, and the delivery of services to members. The institution, which provides accessible financial services to underserved communities, went looking for a technology partner as the demands of its growing operations increased.
‘As we continue growing, having dependable connectivity across our operations becomes increasingly important to the way we serve our members,’ TSKI President Peter M. Montalban said. ‘This partnership helps us strengthen the infrastructure behind our branches so our teams can work more efficiently while we stay focused on expanding access to financial services for the communities that need them.’
For the telco unit, the account fits a pitch it has been making to institutions whose service delivery depends on uptime in far-flung areas.
‘Connectivity becomes most meaningful when it helps organizations do more for the people they serve,’ said Javier C. Lagdameo, VP of the Domestic Enterprise Group at PLDT Enterprise.
‘Our partnership with TSKI is about giving its teams a stronger digital foundation so they can operate more efficiently, communicate more effectively, and continue extending accessible financial services to communities across the country.’