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The United Kingdom and Nigeria have agreed to deepen cooperation on migration, justice and security, with a focus on tackling visa fraud, organised immigration crime, drug trafficking and cyber-enabled fraud, while improving legal migration pathways and border management.

The agreement followed the annual UK-Nigeria Migration, Justice and Home Affairs (MJHA) Dialogue held in London on October 6, where senior officials from Nigeria’s Ministry of Foreign Affairs and the UK Home Office jointly chaired discussions on translating commitments made during President Bola Tinubu’s State Visit to the UK in March 2026 into practical measures.

The discussions covered a range of areas, including document verification, border security, the return and reintegration of migrants, extradition, asset recovery and prisoner transfers, as both countries seek to strengthen law enforcement cooperation and protect legitimate travel between them.

The two countries also agreed to work together to address drug trafficking and crimes facilitated by digital technologies, reflecting the broadening scope of their bilateral security cooperation.

According to a statement by the British High Commission, the dialogue was designed to convert political commitments made during the State Visit into practical areas of cooperation that would benefit citizens of both countries.

The discussions also emphasised the need to support safe and dignified migrant returns and reintegration, alongside efforts to prevent the abuse of immigration systems.

It noted that Nigeria remains a significant source of travellers to the UK, receiving the third-highest volume of UK student visas globally and the fifth-highest volume of work visas. This level of movement has made cooperation on protecting legitimate travel, strengthening verification processes and holding those responsible for immigration-related offences accountable a key priority for both governments.

The UK and Nigeria also agreed to support the development of Nigerian visa pathways for businesses seeking to invest in Nigeria.

Vicky Seymour, British Deputy High Commissioner, said the partnership was producing practical results on issues of importance to both countries.

‘The UK-Nigeria partnership is delivering practical results on issues that matter to both our countries,’ Seymour said.

She said both governments were building on the momentum of Tinubu’s State Visit by implementing commitments aimed at tackling visa fraud and organised immigration crime, strengthening border security, and supporting safe and dignified return and reintegration.

‘Our goal is simple: protect legitimate travellers, tackle those who abuse our systems and make both our countries safer,’ she said.

On Nigeria’s part, Dunoma Ahmed, Permanent Secretary of the Ministry of Foreign Affairs, said migration remained one of the most important and visible aspects of the bilateral relationship.

Ahmed said cooperation on migration should not be limited to enforcement but should also create meaningful opportunities for legal migration and establish credible pathways for legitimate migrants.

‘Migration remains one of the most important and visible aspects of the UK-Nigeria relationship.

‘This dialogue must both cover enforcement activities as well as ensuring meaningful opportunities for legal migration, and credible opportunities for pathways for legitimate migrants,’ he said.

He added that the dialogue was ultimately aimed at strengthening the security, prosperity and safety of both countries and their citizens.

In the earlier instalments of this series, we left the comfort of capital city seminar rooms to confront the reality of fractured spaces. We established the operational safety protocols and deep immersion methodologies necessary for a researcher to step onto the tarmac and observe a territory where the formal state has receded.

But collecting raw street-level observations is only the first half of the battle. This instalment lays out the full indicator architecture of the Decoupling Sovereignty Index (DSI) – the nineteen-indicator diagnostic engine designed by the Sundiata Post Knowledge Lab to score, weight, and track the velocity of sovereign decay across three vectors: Money, Land, and Mind.

The Three-Vector Operational Matrix

The DSI does not look at states as passive recipients of macro-shocks. It maps the active, asymmetric peeling away of de facto governance across three vectors. Each vector is calculated on a scale of zero to ten based on specific, observable field indicators. A score of zero represents total formal state function. A score of ten represents complete sovereignty decoupling. The nineteen indicators are distributed across three vectors: six for Money, seven for Land, and six for Mind. Each vector contributes equally-one third-to the composite DSI score, regardless of the number of indicators it contains. This weighting ensures that no single dimension of sovereignty decoupling dominates the composite or masks developments across the other two.

Why Nineteen Indicators

The nineteen indicators are a deliberate design, not an accumulation. Shadow Order environments punish single-source measurement: respondents self-censor, official data is compromised, and any one signal can be an artefact of local circumstance. The DSI therefore builds in overlap on purpose. Adjacent indicators, such as L2 and L4 or M6 and L6, observe related phenomena from different angles, so each score can be checked against its neighbour. Where they diverge, the divergence is itself diagnostic. Because each vector carries one third of the composite, the seven Land indicators weigh slightly less individually than those of the Money and Mind vectors. This is intended: territorial decoupling has more dimensions, but it is not allowed to dominate the composite. Where full fieldwork is not feasible, a minimum scoring set of anchor indicators (M1, L2, MD2 and MD5) gives a provisional reading, to be completed to all nineteen for the formal DSI record.

Universal Indicators, Context-Specific Sub-Indicators

The nineteen indicators are universal. They measure the same dimensions of sovereignty decoupling in every zone, which keeps scores comparable across contexts. How each indicator is observed, however, depends on the setting. Each indicator therefore carries context-specific sub-indicators, selected according to the peculiarities of the zone under assessment, including its economic structure, terrain, population characteristics, livelihood systems, settlement patterns, and prevailing security and governance conditions. These factors determine how sovereignty decoupling manifests and how it can be observed in different environments, whether agrarian, pastoral, mining, riverine, or urban. Such adaptations shape how each indicator is measured without altering its underlying meaning, thereby preserving consistency across zones.

The sub-indicators used, and the reasons for choosing them, are recorded with every zone score. Their detailed specification is set out in the DSI Methodology and Indicator Manual.

The Money Vector: Fiscal Sovereignty Indicators

This vector measures the structural insulation of a local economy from the formal state apparatus and central bank – tracking the exact point where state fiscal tools lose their operational teeth. It carries six indicators.

M1 – Parallel Taxation Rate. The frequency, consistency, and monetary toll of shadow levies imposed by non-state actors on commercial activity, market stalls, artisans’ work permits, and the transport of goods. M1 is the anchor indicator of the Money vector – the most directly observable and earliest signal of fiscal sovereignty decoupling. It is scored through direct field count of shadow levy collection points and trader testimony on levy frequency, amount, and enforcement character. Levies on agricultural output at the point of production are scored under M6.

M2 – Formal Tax Compliance Deficit. The gap between the state’s projected revenue expectations and actual tax collection within the micro-environment – measured primarily through field observation rather than state-published data, which in high-decoupling zones is itself a product of the Institutional Mirage.

Observable through the proportion of businesses reporting formal tax payment in the current cycle and the operational status of revenue offices within the zone.

M3 – Shadow Currency Penetration. The degree to which unofficial mediums of exchange displace official legal tender in commercial transactions. Scored through the proportion of observed market transactions conducted in foreign currency, commodity barter, or informal tokens, and through the parallel market exchange rate premium within the zone. Scoring thresholds are anchored to IMF parallel market premium research, World Bank informal economy thresholds, and context-specific Central Bank data – weighted inversely to the zone’s overall DSI score, since the higher the decoupling the less reliable formal monetary authority data becomes.

M4 – Remittance Dependency Ratio. The extent to which household survival depends on external transfers rather than state-linked economic activity. M4 is a change-sensitive indicator – only remittance dependency that has intensified during or following decoupling onset contributes to the score. A pre-decoupling baseline is required for reliable scoring. Without it, M4 must carry a reliability flag in the composite DSI record.

M5 – Formal Banking Exclusion Rate. The deterioration of formal banking access to wealth storage and credit during or following sovereignty decoupling onset – distinct from pre-existing structural underdevelopment of financial infrastructure. M5 measures deterioration rather than absolute absence, ensuring the DSI does not conflate structural underdevelopment with active sovereignty decoupling. A pre-decoupling baseline is required.

M6 – Harvest Tax Rate. The shadow order’s direct extraction from agricultural yield at the point of production – the monetary toll imposed on farmers at the moment their labour crystallises into a tangible, countable, and transportable commodity. Distinct from farming levies which tax land access and belong to the Land vector.

The Land Vector: Territorial Sovereignty Indicators

This vector maps the physical and spatial contraction of the state’s productive geography – tracking roads, fields, courts, and checkpoints not as lines on a map but as the active arteries and organs of shadow order territorial control. It carries seven indicators – one more than the Money vector, reflecting the greater empirical complexity of territorial sovereignty decoupling across its physical, spatial, and institutional dimensions.

L1 – State Security Footprint Index

The true geographic and operational reach of formal state security forces versus the territorial perimeter dominated by a Shadow Order – capturing whether formal forces are garrisoned in isolated urban barracks or can safely and consistently patrol the interior. The critical distinction is between operational and ceremonial security presence. A formal security convoy that moves only between fixed points on a predictable schedule without engaging shadow order activity scores closer to ten than zero regardless of its physical presence within the zone.

L2 – Shadow Checkpoint Density

The frequency, location, and structural permanence of non-state territorial control points and roadblocks relative to formal military or police outposts along critical transit corridors. Scored through direct field count of shadow checkpoints per kilometre of transit corridor and transporter testimony on checkpoint consistency and enforcement character. Transport cost differentials between zones with and without confirmed shadow checkpoints provide a corroborating economic signal – shadow checkpoint taxation embeds itself in transport pricing as a structurally observable market reality.

L3 – Agricultural Displacement Rate

The percentage of fertile productive agrarian land vacated, abandoned, or forcibly occupied due to non-state violence or shadow order territorial control. L3 requires a pre-decoupling baseline to distinguish sovereignty-driven displacement from natural causes.

L4 – Transport Route Capture

The proportion of primary and secondary movement corridors controlled, monitored, or systematically taxed by shadow actors. Analytically distinct from L2 – shadow checkpoint density measures the nodes of control while transport route capture measures the arteries. A zone can have low checkpoint density but high route capture where shadow authority is enforced through mobile rather than fixed control mechanisms. Both indicators are necessary for a complete territorial sovereignty picture.

L5 – Formal Justice Absence Index

The physical retreat, closure, or total operational paralysis of state magistrate courts, police divisions, and formal legal enforcement mechanisms – and the degree to which shadow order dispute resolution has filled the resulting vacuum. L5 is directly corroborated by MD1 – Population Trust Transfer Index – in the Mind vector. Where formal justice is entirely absent and shadow dispute resolution commands community compliance, the Mind vector should independently corroborate through measurably reduced institutional trust in formal state authority.

L6 – Farming Levy

The shadow order’s territorial taxation of the right to occupy and use productive agricultural land – imposing recurring levies on farmers for continued land access, distinct from harvest tax which extracts from yield. L6 is the Land vector’s most direct empirical link to the Money vector. Its placement in the Land vector reflects its primary character as a territorial control mechanism – the shadow order asserting ownership rights over productive land rather than merely extracting commercial revenue from it. Farming levies must be distinguished from legitimate customary land use tribute systems that predate decoupling and carry community consent.

L7 – Population Displacement and Return Patterns

The degree to which civilian movement into, out of, and within the zone reflects confidence in or fear of the prevailing territorial authority. L7 is simultaneously a territorial sovereignty signal and a cognitive sovereignty signal – people vote with their feet for the authority they believe can protect them. A pre-decoupling baseline is required for reliable scoring.

The Mind Vector: Cognitive Sovereignty Indicators

This vector targets the ultimate battlefield – the invisible shift in human consciousness that determines which authority the population recognises, obeys, and protects. The Mind vector is the most methodologically challenging of the three because cognitive sovereignty is the least directly observable dimension of decoupling. Its six indicators are therefore designed around behavioural proxies – what people demonstrably do – rather than attitudinal surveys alone, which are unreliable in Shadow Order environments where respondents self-censor.

MD1 – Population Trust Transfer Index

The measurable expressed shift in trust away from formal judicial and administrative state bodies toward alternative traditional, religious, or armed arbiters. MD1 measures institutional trust – which body the population believes has legitimate authority to govern and adjudicate. Distinct from MD5 which measures immediate protection preference. Scored through civilian testimony on where disputes are taken first and observed attendance at formal versus shadow arbitration sessions. Behavioural proxies override attitudinal responses where the two diverge.

MD2 – Compliance Orientation Score

The behavioural alignment of the population – whether daily rules of engagement are oriented toward formal state law or Shadow Order mandates. MD2 is the Mind vector’s most behaviourally grounded indicator, scored through five specific observable markers: property boundary compliance, movement compliance, commercial compliance, dispute initiation, and civic duty orientation. Its five-marker architecture ensures scoring is based on observable conduct rather than stated attitudes – making it the most resistant to self-censorship bias.

MD3 – Institutional Legitimacy Deficit

The structural gap between the formal state’s rhetorical claims to sovereign authority and the population’s de facto acknowledgement of that authority as binding. Legitimacy is the deepest cognitive dimension – distinct from trust and compliance. Trust asks whether an institution will serve well. Compliance asks whether its rules are followed. Legitimacy asks whether the institution has the right to govern at all. Legitimacy loss is the hardest to reverse – it survives even after security conditions improve and requires active legitimacy reconstruction rather than merely security restoration.

MD4 – Narrative Control Index

Which actor controls the dominant explanatory framework governing how the population interprets local events, security incidents, and governance decisions. Scored through four observable proxies: crisis explanation – whose account the population repeats and acts upon; warning compliance – whose security directives the population follows; information source preference – where the population turns first for zone intelligence; and blame attribution – which actor the population holds responsible for governance failure. Behavioural responses to information override stated media preferences where the two diverge.

MD5 – Protection Source Preference

The truest vote of confidence a population can cast – who they turn to first when physical safety is threatened. MD5 measures the immediate survival decision made under conditions of acute threat rather than general institutional preference. It is the Mind vector’s most immediate and least self-censored indicator – crisis-moment behaviour bypasses the social desirability bias that distorts attitudinal surveys in Shadow Order environments. Scored through community testimony on contact sequence during the most recent security incident and response time comparison between formal state and shadow order intervention.

MD6 – Socialisation and Education Capture

The degree to which the shadow order has extended cognitive sovereignty reach into the formation of the next generation – through control of schooling, religious instruction, youth mobilisation, and community socialisation channels. MD6 is the Mind vector’s leading indicator – it measures future cognitive sovereignty trajectory rather than current alignment. A zone scoring low on MD1 through MD5 but high on MD6 is in a deceptively stable condition. The next generation is being formed entirely within shadow order cognitive parameters while current cognitive sovereignty appears partially intact. A high MD6 score is a critical forward-looking warning signal regardless of the current Mind vector composite score.

The foregoing presents the nineteen universal indicators of the DSI and the general principles governing their application. The detailed scoring rubrics, operational thresholds, context-specific sub-indicators, evidence protocols and aggregation procedures will be set out in the DSI Methodology and Indicator Manual, to be issued by the Sundiata Post Knowledge Lab (SPKL).

However, scoring the nineteen indicators is only the first step. How those scores interact across the three vectors, and what they imply for the order in which sovereignty can be restored, is the subject of the next instalment.

The Nigeria Customs Service (NCS), Adamawa/Taraba Area Command, has seized smuggled goods with a total Duty Paid Value (DPV) of N79.86 million in a series of anti-smuggling operations conducted across the two states over five weeks.

The seized items include 16,825 litres of Premium Motor Spirit (PMS), commonly known as petrol, 501 cartons of foreign bar soap, 266 bags of foreign parboiled rice, second-hand clothing and a Mitsubishi Canter truck used to transport some of the contraband.

Comptroller MA Tako, the Customs Area Controller, Adamawa/Taraba Area Command, disclosed this during a press briefing at the command’s headquarters in Yola on Friday, October 23, 2026.

Tako said the seizures followed intelligence-led operations and surveillance along border communities and suspected smuggling routes, particularly around Ribadu, Sahuda, Wuro Alhaji-Maiha, Belel-Goshidan and Maiha-Mubi.

According to him, the operations were part of the service’s efforts to curb smuggling, protect the Nigerian economy and prevent the unlawful movement of prohibited goods across the country’s borders.

Giving details of the interceptions, Tako said officers raided the River Benue bank along the Ribadu axis on August 16, where they discovered 451 cartons of foreign bar soap allegedly stockpiled for smuggling. He said the suspects abandoned the goods and fled into the bush when the officers arrived.

He added that 374 jerrycans of petrol, each with a capacity of 25 litres, were intercepted along a bush path in Sahuda, near the Nigeria-Cameroon border, on August 20.

The command also intercepted a Mitsubishi Canter truck with registration number XB 566 GML along the Wuro Alhaji-Maiha axis on September 14.

The vehicle was carrying 116 bags of foreign parboiled rice, each weighing 50kg, and 50 cartons of foreign soap.

In another operation on September 21, officers discovered 299 jerrycans of petrol, each containing 25 litres, along an unapproved route on the Belel-Goshidan axis. The fuel was allegedly intended to be smuggled out of the country.

Tako further disclosed that officers seized 150 bags of foreign parboiled rice, 20 bags of local maize weighing 100kg each, 11 bales of second-hand clothing and five jumbo sacks of used clothing along a bush path on the Maiha-Mubi axis on October 2.

He said the seizures were made in accordance with the Nigeria Customs Service Act, 2023, and relevant provisions of the Common External Tariff, including the import prohibition list.

The controller commended the Comptroller-General of Customs, Bashir Adewale Adeniyi, and the service’s management for providing the resources and logistical support needed to strengthen anti-smuggling operations.

He also praised the officers involved in the interceptions for their vigilance and commitment, urging members of the public to provide credible information about suspicious activities in their communities.

Tako called on the media to sustain public awareness campaigns on the economic and security consequences of smuggling, stressing that cooperation between security agencies and communities was essential to protecting the country’s borders and promoting economic growth.

Ezekiel Ikotun, the chief executive officer (CEO) of Flinchglow Travels Limited, company that services the travel value chain, shook the audience at a workshop on air travel in Port Harcourt with how Nigeria’s prosperity in the tourism industry has been stifled.

Spoke at the workshop which took place at the Ogeyi Place in the GRA 2 section of the Garden City where he revealed how insecurity had badly affected the growth of the tourism sector. It was a workshop that brought together the airlines and agencies in the sector.

Explaining more to newsmen on the drawbacks, Ikotun said: ‘The first thing is insecurity which drives people away. Who wants to come to a space where you hear about a lot of kidnapping, hear about bandits, and all of that?

‘If insecurity can come to an end, and better business architecture where there’s certainty in the business area is installed, you’ll see investors coming in to invest heavily in our space, and we’ll see how tourism is going to grow exponentially.’

He said people want to come to Nigeria because Nigeria has a lot of natural endowments across the entire region of Nigeria.

Setting at the seminar in PH

‘There’s no area that does not have something natural for which people can fly in from anywhere in the world to come and see. But in terms of investment, government support is not there. But if we can have that, have security, everything will be fine.’

On how the event came about and its inspiration, the CEO said it is called ‘Partner Plus Connect’. ‘We are a travel consolidator. We are agents’ agent. So, we service everybody within the travel space. We buy from airlines in bulk and resell to other travel agencies.

‘For the fact that we are driven by volume, we get better discounts because of our position, then we can resell better to other travel agencies.’

In the past, he said, ‘We discovered that there’s been a lot of uneducated travel agents in the Nigerian space. And part of the product that we offer is to ensure that all our travel agencies are better positioned in terms of awareness, in terms of capacity building.

‘If you look at the engagement today, you can see that all airlines are coming to make presentations about their products and services, and then in turn, our partners, our sub-agents can ask questions or be better enlightened on how best they can do their business.

‘Most of them don’t even have the opportunity or the privilege to have this kind of gathering, if not for us coming up with it to bring all of these airlines together and other GDSs to be able to serve them better.’

On benefits to travelers and agents, he said it is an ecosystem which is connected. ‘It means that if the sub-agents are properly educated, that means they will serve the traveler better.

‘Now, for the agents also, once they can serve better, they can have better businesses. For those who are in our own ecosystem, that simply means they will know better about the business, and they can serve their customer better.

‘Look at this information now about Ethiopian Airlines, it’s coming to them firsthand. They now have the contacts of these airlines so they can reach out to them and go through us for ticket issuance. So, they have firsthand information about how best they can service their customers.

Let all airlines sell tickets in Naira:

On what the FG should be doing to lift agents to make the sector more formidable, the expert pleaded on forex as the greatest challenge they faced. ‘We are asked to issue tickets in dollars, remit in dollars, but we have limited dollar access. So, if that can be properly handled, our local currency is Naira. If all the airlines can be mandated to sell in Naira, then we can remit in Naira. So, we don’t have any problem when it comes to remittances.’

In terms of awareness, he said the aviation industry worldwide is one of the most viable sectors. ‘If you look at the GDP of the world, what travel and tour industry is contributing is not a small fraction. So, if a lot of investment can be done in that regard like Kenya does. People travel from America to Kenya simply because of how their tourism industry is being structured.

‘So, if you have something similar in our space in Nigeria, that means that industry will even give more to the GDP of Nigeria.’

He said they were excited about the next move. ‘AI is taking the front door of every conversation. If you look at the investment globally, this year is over $1 trillion, the investment. Meaning any industry that is a bit structured is going to be heavily hit by AI.

‘So, the next phase is about building a robust architecture technology that can accommodate some of the things we talked about in terms of automation, in terms of availability of products and services, access to technology, and all of that. So, what’s next for us is to see how we can be a major player when it comes to that particular ecosystem where technology will meet AI, then automation makes work a lot easier for both the travel agency and the travelers.’

Oluremi Olusunde, CEO of Realms Travels and Tours Limited: How to survive as an airline agent

Also speaking to newsmen, Oluremi Olusunde, CEO of Realms Travels and Tours Limited, admitted that the event was smoothly executed, saying it was a time of learning. ‘It was a time of getting renewed information in the travel industry.’

He said the panelists were just simply brilliant and interesting. And for the airlines that came, all the questions they had about their services, their offers, their perks were answered adequately. It was really a time well spent.

‘I have been over a decade in the industry. The industry has its challenges, however, I think that it is a huge place. And if you are able to carve a niche market for yourself, and you’re able to adequately update yourself regularly, you can keep your customers and you will thrive in the industry.’

‘On how this event was organized, I am beyond impressed with this meeting. I’m someone who doesn’t like to stay out, to take a lot of time out of work, but for this meeting, I think for every minute I’ve spent here, it’s been worthwhile. It’s been a nice experience.’

How to use AI in this industry:

He went on: ‘Yes, we came to this training on AI, and I want to say AI is everybody’s friend as long as you know how to use it. AI does not replace human intelligence. It is artificial intelligence for a reason. It is faster but you always need human intelligence because you need that balance to be able to curate things according to how humans will need it curated.

AI just gives you data. Human intelligence filters the data and adapts it to every individual.

So I don’t think AI challenges my position in the industry. I just think it’s a tool that I can use to make myself better.’

Ethiopia Airlines happy to return to PH:

The airline was at the seminar in Port Harcourt and revealed their plans to resume flights to the Garden City.

Speaking, Firiehiwot Mekonnen, Area Manager – Nigeria, Ethiopian Airlines, gave her take home from the seminar, first saying the event was very good. She profusely commended Finchglow Travels for bringing all travel partners together.

‘It’s really an amazing event, and they keep on doing it every year. So, we really want to appreciate and thank you, Finchglow Travels, for that.’

She also said she was glad that they were able to meet and discuss with all the travel partners, travel agencies around this area. ‘They have already expressed their support for Ethiopian Airlines. They have expressed their appreciation for Ethiopian Airlines to commence flights to Port Harcourt.

‘As Ethiopian Airlines, we are also really happy and excited to start our fifth frequency or fifth destination in Nigeria, which is Port Harcourt. We expect that this operation, which we are starting with four frequencies per week, is going to grow to daily frequency with the support of Finchglow Travels and all the travel partners that we have met today.

‘We have also taken all their comments and feedbacks, and we are committed to working on that.’

She described their experience in Nigeria one of resilience. ‘You know, Ethiopian Airlines started operating to Nigeria right after one month of Nigeria’s independence. So, this year we have celebrated our 65 years of anniversary in Nigeria.

‘And in Ethiopian Airlines, since we have started, we have been continuing, we have never stopped through thick and thin, no matter what. There are times where so many airlines were challenged and suspended their flights, but Ethiopian Airlines never did that.

‘So, throughout all these years, we kept on adding and making sure that we bring the best to the Nigerian public. We bring the best of the airlines. We fly with A350,000 to Lagos, Abuja, and then we are going to bring that as well to you.’

She said Nigerians love Ethiopian Airlines. ‘So, the experience that we have had in operating in Nigeria is very good. It’s a Nigerian airline, that’s what we can say and that’s how our passengers claim as well. So, the experience is very good, very vibrant people, very warm people, and then we keep on growing and we keep on giving back to Nigeria.’

Explaining further, she said she just arrived from Lagos. She said her colleague, Agitu Tesfaye, will be working in Port Harcourt. She said she considered it good news to the agents.

‘So, Mr. Agitu is going to be the Traffic and Sales Manager of Ethiopian Airlines here in Port Harcourt; someone who is going to be closely working with you.

‘We will just give you a brief overview of Ethiopian Airlines. This airline has been flying to Port Harcourt, and this presentation is like a discussion, an interaction.

‘Ethiopian Airlines has been flying to Port Harcourt back in 2019. Now, we are resuming our flights in December 2026. So, I just want to give you a brief introduction about Ethiopian Airlines, and then I want us to discuss.

‘I want you to ask, request, and comment as well on our services. Ethiopian Airlines is an 80-year-young airline. So, this is just to give a note about Ethiopian Airlines. Ethiopian Airlines was founded in 1945. This year, we have already celebrated our 80th year anniversary. It is fully owned by the government.’

Chigozie Nnah: Key lecture on ticket pricing mechanism:

Nnah is the Account Manager, Lufthansa Airlines, Port Harcourt, and he spoke on what he called continuous pricing mechanism in the industry.

He said: ‘We are used to our Reservation Booking Designators (RBDs), K-class, Lima class, and the rest of them. Now, what this continuous pricing normally does is that when it looks at a booking situation in any period and sees that there are seats not sold and the other ones the seat before that or the RBD before that is sold.

‘So, what the system does is instead of if K-class is N90,000 and then Lima is N100,000, instead of charging you N100,000, what it does is it tries to do what we call a little of differentiation and gets a price in between and offer it to anyone who is booking.

So, it’s only applicable or available within a specified period of time. The moment you book it and you do not pay, you want to wait until the next day, it may not be available.’

Now, he said, the New Distribution Capability (NDC) is a win-win game, so to speak. ‘We have attractive NDC smart offers, transparent, value-added, full customization and personalization deals. What do we mean by personalization? Individualization to suit each and every customer if you so wish.

‘And then the technology, the trade and technology partner, we have better servicing functionalities, value-based commercial models, and it comes with increased efficiency.

‘The most difficult thing for a man to do is change which is difficult, change is the only thing that is constant.’

He said when he hears people say they cannot change from the traditional way of booking to the new and the smart way such as the NDC that is a smart way of booking; ‘It clearly tells you that in the new way of doing business, it offers you more efficiency than the old way of doing your business, especially as time and tides change.

‘Again, we have its installer of innovative NDC smart offers. We have different offers available for our partners and the state-of-the-art shopping experience. Gradually the airline industry will come to a point like what you have on Amazon and the rest, where you have a shopping cart. You can pick this and put to that cart, put this and all in that one cart, and then at the end you have just a basket of all the things that you need. So, this is how it’s going to run, and that’s what is seen. It’s the state-of-the-art shopping experience, and it comes with value-based willingness to pay.

‘I need to talk about ancillary. This is one topic or one subject I think we have not actually fully utilized; ancillary.’

With additional services on the local government, he went on, travelers can make their journey even more individual and comfortable.

‘There’s ancillary, you have the extra leg room, there, you can make advance seat reservation. Recently, I had some people say, ‘I do not have the money to pay for premium, and I need comfort. You can simply book advance seats, make an advance seat reservation. That way, your customer becomes comfortable even though at that period is not able to pay for the higher class.

‘So, this is part of what we should offer as professionals, at least, give them the complete package, ensure that these ancillaries are effectively and properly utilized. We have the sleeper rolls and then the fixed price upgrade.

‘Many of you may not know about the fixed price upgrade. We have fixed price upgrade and bid upgrade, and even the excess bag rate.

‘For the fixed price upgrade, there’s a fixed price to upgrade for instance from one class to the other. For the bid price, if you make a booking even though you did it in your office, you can go online and then you can ask for an upgrade. That upgrade is not fixed. You’re allowed to make quotes or bid. You’re allowed to make an offer. And at the end of the day, when it’s close to the flights especially, the person that has the highest offer is given that offer to upgrade.’

He explained with examples: ‘So, sometimes, if somebody has bid at $100, another person bid $105, another one $112; at the end of the day they pick the one that had the highest bid. If there are other avenues to make some other upgrading, take them just like that. So, this is how it works.

‘The one I want us to dwell on is the one of the extra bag. Recently, we have seen cases of people who have been saying that the extra bag amount is quite on the high side.

‘Just this Tuesday, a passenger was traveling and he told me wanted an extra bag, and asked how much for it. I said $305, he shouted. I said, but you know you can go to Lufthansa website and ask for an extra bag at a cheaper rate. He did and at the end, he got it at $132.

That’s shocking. Look at the difference.

‘So, for partners here, you can give your customer better services, you can also save them money, you can as well make more money for yourself.

‘I want you to make some money when you click. Why should I go to the airport and pay $305 whereas I can do it online? You can do it online and give to my clients, and also get some fringe from it.

‘We have the latest services we just mentioned.

Now, allegries. It is our latest in the market in terms of seats. It’s only in Lagos. We have the allegries that come with our flights, dreamliner that comes into Lagos. The allegries is simply a new configuration of seats that gives you additional maximum comfort.’

It’s found in all the cabins in the business class. ‘The suites are the one in front. If you have someone who always flies first class, and he is so used to first class, and there is unfortunately on this route there is no first class.

When you book the person in business class, please, pay for that business suite.

If you go online it’s cheaper. It’s more or less like first class, the services are top-notch.

You can find same in premium and as well in economy class.

‘As experts (agents) you should be registered with Lufthansa experts. It is a where we communicate our products, services, and other information that ordinarily you cannot get anywhere else. Lufthansa gives you credit.

‘Some ask for group discount. Any class you book, your staff, the family, you are entitled to 20% discount. Contact the airline, or read down the ticket. We have Lufthansa group meetings, we call it miles meetings, incentive and all that. And then we have the partner plus benefit.

‘The green fares are part of the fair family on the Lufthansa fair basis. Green fair simply means the fair that helps to promote a greener environment, safer environment, reduce carbon dioxide emission.’

He said when anybody books green fair, what the airline does is a little bit higher, but the benefit that weighs what you pay is that whereas you pay surcharge to ask for refund or rebook, this one is free. ‘Again, the additional benefit for green fair is that a customer enjoys 20% more on their miles and more.’

SOS Children’s Villages Nigeria says it has reached approximately 650 households in Edo State through a three-year development intervention, as it prepares to build on the gains with a new project focused on strengthening the resilience of children, young people, families and communities.

Eghosa Erhumwunse, Country Director of SOS Children’s Villages Nigeria, disclosed this during a stakeholder engagement in Benin City to review the achievements of the outgoing project and consolidate its impact in partnership with the Edo State Government, community leaders, development partners and beneficiaries.

Erhumwunse said the intervention prioritised vulnerable and hard-to-reach populations, particularly families and children often excluded from mainstream development programmes, while strengthening the capacity of communities to support their welfare and long-term development.

He said the project covered 400 households in its first phase and another 250 in the second phase, bringing the total to approximately 650 households. Based on an estimated average of four persons per household, the intervention potentially reached about 2,600 people.

The country director said the organisation considered community ownership essential to the sustainability of development interventions, stressing that families and communities must be empowered to maintain the gains made after a project ends.

He explained that the completion of the three-year programme would not signal the end of the organisation’s activities in Edo, as it was preparing to introduce a new initiative, Seed of Change, to address broader challenges affecting children, young people, families and their communities.

According to him, the new project, also supported by the German government, would build on previous interventions by strengthening resilience and promoting systemic changes that can sustain development outcomes beyond the period of donor funding.

Erhumwunse described the organisation as an implementing partner that facilitates collaboration between the donor and communities in Edo, noting that the progress recorded depended on the collective contributions of government institutions, community leaders, families, young people and other development partners.

Joy Irenonsen Ihensekhien, Permanent Secretary of the Edo State Ministry of Women Affairs and Social Development, who represented the commissioner, Eugenia Abdallah, commended SOS Children’s Villages Nigeria for its partnership with the state government and its support for vulnerable women, children and communities.

Ihensekhien said the ministry contributed to the programme through manpower, training facilities and other forms of support for capacity-building activities designed to empower beneficiaries and improve their ability to become self-reliant.

She expressed the state government’s appreciation for the collaboration, noting that partnerships between public institutions and development organisations remained important in helping vulnerable households cope with prevailing economic pressures.