Category: Business Day

The Ondo State Government, on Monday, said it has distributed over 13,000 prepaid meters to residents and small business owners, which has led to an increase in productivity and expansion for many small and medium-scale enterprises (SMEs), creating a new wave of business optimism across the state.

Idowu Ajanaku, the Commissioner for Information and Orientation, disclosed this in Akure while highlighting the government’s multi-sectoral efforts aimed at transforming the state into a vibrant economic hub through the OUR EASE Agenda.

According to him, the distribution of the prepaid meters, which was started in September 2024, has drastically reduced estimated billing, enhanced transparency, and boosted the confidence of investors in the state.

Ajanaku, therefore, commended the Ministry of Energy and Power for its remarkable progress in improving electricity access and reliability across the state.

The Commissioner further noted that the Ondo State Power Company (OSPC) has intensified regulatory oversight and coordination with distribution companies to ensure a stable power supply.

Ajanaku explained that the state’s transformation is being anchored on strategic investments in infrastructure, power, agriculture, tourism, and revenue generation, all of which are repositioning Ondo State for sustainable growth and investor confidence.

‘Regular electricity supply is the backbone of industrial development, and Governor Aiyedatiwa’s administration understands this clearly. The renewed energy policy and the state power company’s efficiency are already driving business growth,’ Ajanaku added.

The Commissioner also commended the Ondo State Internal Revenue Service (ODIRS) for its excellent drive and dedication in boosting the state’s Internally Generated Revenue (IGR).

He said ODIRS has improved revenue collection systems through digital innovation, tax education, and transparent operations, strategies that have strengthened the state’s fiscal capacity to fund infrastructure and social projects.

‘The IGR drive has not only increased the state’s financial independence but also built public confidence in government accountability and service delivery,’ Ajanaku emphasised.

Highlighting the state’s vast agricultural potential, Ajanaku reiterated that Ondo remains Nigeria’s leading cocoa producer and the second largest in West Africa. He said the government is strengthening value addition and agribusiness investment to create jobs and boost export revenue.

Ajanaku, who appealed to both local and foreign investors to take advantage of the state’s ongoing transformation, said, ‘Ondo State is ready for business. We have the resources, strategic location, power stability, and transparent governance that investors are looking for. The Aiyedatiwa administration is determined to turn Ondo into Nigeria’s next business hub.’

The University of Lagos (UNILAG), Akoka, has expressed readiness to collaborate with Lagos State government to upscale the quality and quantity of ‘Eko Rice’ and contribute to the state’s drive to boost rice production with its scientific innovations.

Ganiyu Oyetibo, dean of faculty of Life Sciences at UNILAG made this known during his remark at the institution’s Botany@ 60 years anniversary organised by the Department of Botany of the university.

Oyetibo in his remark, appealed to the state government to assist the university with more lands, which he said would help facilitate the accreditation of the university’s Agriculture Department by the National Universities Commission’s (NUC).

Besides, he emphasised that the land when given, will enhance the students hand-on-skill trainings, and research, stressing that the Botany Department with its innovative strides will contribute to the upscaling Eko Rice, and strengthen food security in the state.

Oluwarotimi Fashola, the special adviser to the Lagos State governor on agriculture and food systems, speaking on botany as the cradle of food production, said Nigeria must design food systems that are resilient, sustainable, and adaptive.

And to achieve this he said the country must embrace the science of plant, emphasizing that rice is not merely a dietary staple in Nigeria, but a strategic commodity, an economic force, and a barometer of national stability.

He explained that Nigeria ranks as the largest consumer of rice in Africa, with consumption levels exceeding seven million metric tons annually, yet, despite its vast arable land, favourable agroecological zones, and green local capacity, the country is still falling short in its production, and the gap between supply and demand is getting wider.

‘This is both a challenge and an opportunity. When the price of rice increases due to shortfall in production as a result of many factors, it triggers a chain reaction. Food inflation increases, eroding household purchasing power.

‘This drives up general inflation, affecting every aspect of our lives, that’s the economic weight of rice. If a single species, has the capacity to affect the agroeconomic indicators of a nation, and the livelihood of millions,’ he queried.

Furthermore, he explained that in Lagos, the statistics are not less striking, as the state consumes over 20 million bags of 50kg rice annually.

He said that millions of naira would be retained within the domestic economy, if every one of those bags were grown, milled, packaged, and distributed locally.

‘Millions of direct and indirect jobs would be created, and it’ll reduce dependency on food imports, and enhance food security, particularly for an urban poor,’ he noted.

Fashiola disclosed that under the administration of Babajide Sanwo-Olu, the state has taken bold, systematic steps to localise rice production across the value chain.

‘Over 1,500 hectares of rice farmland have been established, where rice farming is being revitalised through fertilisation and irrigation infrastructures.

‘The state has commissioned the largest rice field in Imota, the largest in Nigeria, and indeed the largest in sub-Saharan Africa, with a processing capacity of over 2.5 million bags of head rice per year. This is a functional, scalable, and future-oriented,’ he emphasised.

He reiterated that when science is aligned with a policy, investment, and political will, it will achieve a lot, especially for young people.

‘It offers a future that is not only green, but profitable and open-spirited. With emerging fields like aerobiology, paleontology, plant-based bioplastic, plant-based nanobiotics, and plant-based pharmaceuticals.

‘These are multi-billion dollar industries of the future, and Nigeria must not be left behind,’ he said.

Dele Olowokudejo, a retired university don, called on the government to assist the Botany Department, and Life Sciences faculty with fundings because there are insufficient financial support for partner programmes. Besides, he said the department lacks infrastructure such as standard laboratories, and research facilities, among others.

‘We need a standard botanic garden, the imperium here has a very small capacity for learning opportunities.

‘Moreover, we’re having insufficient practical training no hands-on experience for our students in botanical research and fieldwork,’ he said.

Coca-Cola has announced plans to re-introduce its ‘Share a Coke’ campaign, in which customers can find different names on Coca-Cola bottles and cans.

The company said in a statement on Monday that the brand relaunch would be on an unprecedented scale of shareability and personalisation for a new generation, pushing the boundaries of innovative brand experiences.

It explained that in 2011, ‘the brand launched this first-of-its-kind campaign in which you could find your name in place of the logo – an industry-first in personalisation. Now, the brand wants customers to ‘share a Coke’ with their friends to celebrate friendship and create memories that will last a lifetime.

‘The new campaign will have a focus on Gen Z, whom, according to the company, were very young when the first campaign hit the market in 2011. The company statement said further that it had found out that 72 per cent of Gen Z crave authenticity and want to connect with real people in everything they do, and the current campaign.’

Valerie Odubogun, director, Frontline Marketing, Coca-Cola Nigeria, said: ‘In today’s digital world, it is important to celebrate the unique bonds of friendships and celebrate this important human connection. ‘Share a Coke’ reminds us that memories happen when we come together and experience the real magic of human connection; those spontaneous moments of laughter, stories, and genuine connection, shared over a Coca-Cola can, make life so special.’

Under the current campaign, the company said that the brand’s unique customisation platform offers more names to choose from and the ability to add one’s personal touch and create a truly unique Coca-Cola can or bottle to express appreciation for friends, family, and loved ones.

According to the statement, in a world where interactions online can feel momentary, sharing a Coke offers a tangible way to show you care.

‘Meaningful connections thrive both online and offline. While digital spaces keep us close, it’s those shared moments in real life that make for long -lasting memories, yet the physical ‘third spaces’ that nourish these meaningful connections are in decline. ‘Share a Coke’ is celebrating the connections and experiences that define this generation in spaces that allow moments of togetherness to thrive,’ the company stated.

Governor Agbu Kefas of Taraba State has approved request from the Leadership of the Nigeria Union of Journalists (NUJ) for Taraba State to host the NUJ National Media Summit.

The governor gave the approval on Monday while playing host to Alhassan Yahaya, the National President of Nigeria Union of Journalists (NUJ) at the TY Danjuma House.

The governor while responding to the request by the NUJ to hold the event in Taraba also thanked the journalists for their continued support and emphasised that his Administration remains open to constructive criticism.

Governor Kefas reaffirmed his commitment to executing development projects that would position Taraba State as a model for other States in the Country.

The governor while approving the NUJ’s request to host a national media summit in Taraba State, also pleaded that the summit should hold after the Taraba State Local Government election, which is billed to be conducted on November 8th, 2025.

Earlier, Alhassan Yahaya commended the governor for the effective security architecture being established in the State, saying the governor had significantly improved safety and stability across the State.

The Nigeria Labour Congress (NLC) has threatened to join forces with the Academic Staff Union of Universities (ASUU), if the federal government refused to reverse its decision to implement the ‘no work, no pay’ policy, in response to the two weeks warning strike.

In a statement signed by Joe Ajaero, the NLC President, the Union expressed concern over the persistent crisis in Nigeria’s public education system, marked by chronic underfunding and a failure to honour agreements.

‘We serve notice that if, after this two-week warning strike, the government remains unresponsive, the NLC will not stand idly by.

‘The NLC will convene an emergency meeting with its affiliates in the tertiary education sector to develop a comprehensive strategy for engaging the government.’

The Union blamed the federal government’s continued refusal to implement agreements voluntarily reached with lecturers and workers, which it said ‘is undermining public tertiary institutions.’

‘The commencement of a two-week warning strike by the Academic Staff Union of Universities (ASUU) is a direct consequence of the Federal Government’s refusal to honour collectively bargained agreements. This action is a necessary response to the neglect of a fundamental pillar of our society.’

The Union noted that rather than engaging in good faith to resolve the crisis, the government has resorted to the unproductive threat of ‘No Work, No Pay.’ This misrepresents the situation.

‘The breach of contract lies with the state, not the scholars. The lecturers are willing to work, but the government, by reneging on its commitments, has made it impossible for them to do so with the dignity and conditions their profession deserves. The core principle remains: ‘No Pay, No Work.’

The NLC also noted that the struggle extends beyond an isolated industrial dispute, adding that ‘it reflects a broader societal issue. While the children of the elite attend private institutions or study abroad, the children of the working class and the poor are left in a public education system being systematically weakened.

‘This creates an educational divide that limits social mobility and perpetuates inequality. An educated populace is essential for a progressive nation, and the current approach appears designed to reserve quality education as a commodity for the privileged few.

‘In light of this, the Nigeria Labour Congress hereby declares its full solidarity with ASUU and all other unions in the tertiary education sector.

‘The Union therefore, called on the Federal Government to immediately set aside its threats and address the core issues in the negotiated agreements with ASUU.

‘The struggle of ASUU is our struggle. The fight for public education is a fight for Nigeria’s future. We will no longer allow these unions to stand alone.

‘We demand that the Federal Government use this two-week window to present a concrete plan for the full implementation of all agreements.

‘The choice is clear: honour the agreements and salvage public education, or face the resolute and unified force of the entire Nigerian workforce.’

Nigeria’s e-commerce landscape is undergoing rapid transformation. From fashion and gadgets to groceries and beauty products, more Nigerians are shopping online than ever before.

According to DataReportal, the country recorded 103 million internet users as of January 2024, with digital payments and smartphone penetration driving a surge in online retail.

But while opportunity abounds, so does competition. Thousands of small businesses now trade daily across Instagram, WhatsApp, and local marketplaces. For many entrepreneurs, the challenge is no longer getting online-it’s standing out and building a business that lasts.

Kehinde Ogundare, country head of Zoho Nigeria, outlined six actionable strategies that can help e-commerce entrepreneurs in Nigeria grow beyond social media metrics and build sustainable, trusted brands.

1. Focus on a niche, not the crowd

Ogundare emphasised that one of the biggest mistakes online sellers make is trying to appeal to everyone. ‘The internet gives you reach, but success comes from focus,’ he said.

Instead of chasing mass appeal, businesses should identify specific audiences whose needs they understand deeply, whether that is fitness enthusiasts, parents, or tech-savvy students. A niche approach allows for more targeted messaging, pricing, and product design. It also builds credibility and customer loyalty faster than generic marketing, especially for small businesses with limited advertising budgets.

2. Build relationships beyond social media

While social platforms are powerful for visibility, Ogundare warned that they are also unpredictable. ‘Algorithms change, engagement drops, and overnight, you can lose access to your followers,’ he noted.

He advised entrepreneurs to diversify their communication channels through email newsletters, WhatsApp communities, and loyalty programs. These create direct, reliable touchpoints with customers and allow brands to share updates, provide support, and offer exclusive value beyond discounts. ‘Consistent, meaningful engagement builds trust that lasts longer than trends,’ he said.

3. Use data to understand customer behaviour

Every click, search, and abandoned cart tells a story. Ogundare encouraged e-commerce owners to rely on data to make smarter decisions.

By studying analytics and feedback, sellers can uncover what drives or discourages purchases. For instance, high drop-off rates during checkout may indicate payment issues or unclear delivery options. Fixing such friction points can immediately boost conversions. ‘Data eliminates guesswork-it helps you build experiences your customers actually enjoy,’ he said.

4. Create content that answers real questions

Trust remains a major barrier for online shoppers in Nigeria. Many consumers research extensively before buying, especially from lesser-known brands. To address this, Ogundare recommended that businesses produce clear, useful content that educates customers.

‘Your website and social pages should answer the questions people are already asking,’ he said. A skincare brand might share guides on ingredients and routines, while a tech store could publish short explainers on product features. When brands become helpful sources of information, customers see them as credible and dependable.

5. Explore automation and AI for efficiency

Artificial Intelligence (AI) is transforming small business operations globally-and Nigeria is no exception. Ogundare noted that automation tools, from chatbots to inventory tracking systems, can save time and improve accuracy.

‘AI isn’t about replacing people; it is about freeing up your time to focus on what matters most, which include understanding and serving your customers,’ he said. Even simple AI-driven tools can analyze buying patterns, manage stock levels, and personalize recommendations, giving small businesses the same efficiency edge as larger competitors.

6. Build credibility through customer voices

In a marketplace filled with choices, reputation is currency. Ogundare urged businesses to highlight real customer experiences. ‘Nigerians trust what other Nigerians say,’ he explained.

Displaying verified reviews, testimonials, or user-generated content builds social proof and reassures potential buyers. Encouraging customers to share feedback not only strengthens trust but also shows transparency and confidence in the brand’s products.

Building for the long term

Ogundare concluded that sustainable e-commerce growth in Nigeria isn’t about chasing every new platform or pouring money into ads. ‘It is about clarity, consistency, and connection,’ he said.

As Nigeria’s digital economy continues to expand, the entrepreneurs who will thrive are those who invest in relationships, learn from data, and put customer trust at the center of everything they do.

In a crowded digital marketplace, likes and followers may spark visibility-but authenticity, focus, and service will sustain the journey.

He also touched on recent developments in local content enforcement, revealing that PENGASSAN had signed an agreement with Sterling Oil Company aimed at limiting expatriate dominance and ensuring Nigerian workers are trained to take over jobs.

On the occasion of Nigeria’s Democracy Day, Osifo reminded the Federal Government that the true spirit of June 12 lies in delivering good governance and improving citizens’ welfare.

‘ThisDay’ newspaper of June 3, 2025. Front page Headline: ‘FG: DESPITE CRITICISM, CNG INITIATIVE HAS ATTRACTED $500M, CREATED OVER 10,000 JOBS’

(from Emmanuel Addeh in Abuja)

‘Despite initial takeoff challenges, the coordinating office of the Presidential Compressed Natural Gas Initiative (PCNGI) said it attracted $500 million in investment and created 10,000 jobs nationwide in less than one year.

Besides, the secretariat noted that at least 255 new conversion centres had been established, while 53 daughter stations for refilling had been inaugurated.

In a statement in Abuja yesterday, Programme Director and Chief Executive of the PCNGI, Michael Oluwagbemi, noted that in spite of the criticisms that have trailed the initiative, close to 100,000 vehicles have been converted, from a mere 4,000 hitherto.

One major issue with the programme has been the reported inadequate infrastructure, as there are too few Compressed Natural Gas (CNG) refuelling stations and conversion centres across the country compared to the demand by motorists, particularly outside major urban areas.

Describing a key newspaper report on the alleged gaps in the programme as ‘alarmist’, being barely seven months old in operation nationwide, Oluwagbemi stated that before the current push, there were hardly any CNG vehicles on the roads and no demand at the few 11 CNG stations nationwide since a 2017 pilot by the Nigerian National Petroleum Company Limited (NNPC).

‘This is a result of massive incentives provided by the administration and the breakthrough in awareness due to the economic benefits of the switch. Nigerians love CNG, and the programme is working.’

‘One year out, we are pleased that even the doubting Thomases are singing a new tune. With over 50,000 vehicles and rising to 100,000, the queues at CNG stations are naturally going to rise because of such an unprecedented increase (from a mere 4,000) in vehicle count.

This is a result of massive incentives provided by the administration and the breakthrough in awareness due to the economic benefits of the switch. Nigerians love CNG, and the programme is working.

Indeed, the private sector, as well as public partners that will develop the necessary infrastructure to meet the rising demand of CNG vehicles, are taking note. Just last week, two new daughter stations in Abuja were commissioned, with AY Shafa and Femadec investing in these ventures,’ Oluwagbemi added.

According to him, over 175 stations are being rolled out nationwide by various partners, explaining that just last week, the Midstream Downstream Gas Infrastructure Fund (MDGIF) awarded 10 new equity investments to develop their various gas projects.

‘Three of them were focused on developing CNG stations. This was in addition to four of the six initial N123 billion investments made last year by MDGIF being directed at the sub-sector. In one year, the CNG sector has attracted over $500 million in investments and created over 10,000 direct jobs. 255 new conversion centres that didn’t exist last year and 53 daughter stations exist today as a result of some of those investments.

‘Nigeria is making progress with respect to CNG infrastructure, but engineering feats take time. It took over 70 years to get addicted to petrol and diesel. It will take more than seven months to be weaned off the addiction,’ Oluwagbemi added.

‘Guardian’ newspaper of June 2, 2025.

Front page headline: ‘ECOWAS ENDORSES DANGOTE REFINERY AS PETROLEUM SUPPLY BACKBONE’

(By Waliat Musa)

‘President of the Economic Community of West African States (ECOWAS) Commission, Dr Omar Touray, has described the Dangote Petroleum Refinery as a transformational project with the capacity to meet the petroleum needs of Nigeria and the entire West African region.

Touray, who led a high-powered ECOWAS delegation on a working visit to the 650,000 barrels-per-day (bpd) facility in the Lekki Free Trade Zone (FTZ), Lagos, lauded the refinery as a ‘beacon of hope for Africa’s future’ and a demonstration of what the private sector could achieve in driving regional industrialisation.

Moved by the scale and sophistication of the facility, the ECOWAS Commission President said, ‘What I have seen today gives me a lot of hope, and everybody who doesn’t believe in Africa should come here. Visiting here will give you more hope because this is exactly what our continent should focus on.

We have seen something I couldn’t have imagined, and really, the capacity in all areas is impressive. We congratulate Dangote for this trust in Africa because I think you do this only when you have the trust, and he has a vision for Africa, and this is what we should all work to encourage.’

According to Touray, the refinery, which produces Euro V standard fuels, is critical to helping the sub-region meet its 50 ppm sulphur limit for petroleum products, a standard many imported fuels fall short of.

Presidency has dismissed reports which indicated that Wale Edun, the Coordinating Minister of the Economy and Minister of Finance, is seriously ill, adding that President Bola Tinubu is shopping for his replacement.

Some online news reports had indicated that the Minister was bedridden and therefore unable to continue in office, making it necessary for the President to commence a search for his replacement.

Edun, a seasoned economist, banker, and former Lagos State Commissioner for Finance, has been widely credited with steering Nigeria’s fragile economy through some of its most challenging moments since Tinubu assumed office,, in May, 2023.

The online reports had claimed that Edun who had been instrumental to shaping the nation’s economic and financial plans, was ‘ seriously ill, adding that the President is looking for his replacement

The report was further fueled by a Presidency statement which stated that the Minister who usually leads the Federal government delegation to the annual World Bank and International Monetary Fund Meeting in Washington DC, which opens on Monday, October 13, has been replaced by Oluyemi Cardoso, Governor of the Central Bank of Nigeria.

But Onanuga, while reacting to the Social media reports in a telephone chat with BusinessDay, stated that although the ‘Minister was indisposed, he is currently recovering’

‘ Contrary to the reports by the Social Media, the Minister is not incapacitated and like I said before, he is currently recovering’

Onanuga, in a statement on Sunday, said Cardoso, as the alternate Governor, replaces the Minister of Finance and Coordinating Minister of the Economy, Wale Edun, who is indisposed.

The Nigerian team will also comprise the Minister of State for Finance, Doris Uzoka-Anete.

According to the World Bank, key elements of the Annual Meetings include the Development Committee Plenary session on October 16 and the International Monetary and Financial Committee meetings on October 17.

‘Other featured events include regional briefings, press conferences, and fora focused on international development, the global economy, and financial markets’ the statement said.

The University of Jos on Monday joined the two-week warning strike declared by the Academic Staff Union of Universities (ASUU), effectively grounding all academic activities on campus.

When BusinessDay visited the university, lecture halls were empty, and there were no signs of teaching or learning.

The university’s main gate was partially closed, indicating limited access, while students lingered around without direction. Notably, academic staff were absent from campus, in line with the nationwide strike directive issued by ASUU’s national leadership.

Jurbe Joseph Molwus, a professor and chairman of ASUU, UniJos chapter, confirmed the development in a telephone interview with BusinessDay.

He said the branch had fully complied with the national directive, and there would be no reversal until further notice. ‘We are fully on strike. There is no going back,’ he stated.

The warning strike, declared last week by ASUU, is aimed at drawing attention to the federal government’s failure to implement previous agreements, poor funding of public universities, and unresolved welfare issues affecting lecturers across Nigeria.

With UniJos joining the strike, academic activities have now halted in several federal and state universities, leaving students stranded and uncertain about the continuity of their academic programmes.

Governor Seyi Makinde of Oyo State, on Monday, revealed that building a strong political party comes before his presidential ambition.

This is as the Governor has vowed to ensure that Oyo State gives the Peoples Democratic Party (PDP), one of the best organised national conventions ever.

Makinde who is the Chairman of the Transportation sub Committee of the November elective convention, warned those who may be working against the Convention to desist from such as they will be standing against ‘a moving train.’

Makinde, while speaking on plans for the convention coming up between 15 and 16 of November, noted that the action so far represent demonstration of the fact that the National Convention train has moved.

‘Whoever is trying to stop a moving train is probably also trying to commit suicide.’

‘So, my advice is, please, no matter how highly placed, no matter what has transpired in the past, we don’t want to see anyone dead. So, please don’t commit suicide.’

The Governor who served as secretary of the last PDP convention, said he accepted to serve in lower capacity, in the ‘spirit of doing everything and anything to put our party on the path that Nigerians would love to see

‘We decided that no amount of assignment is too small or too big. So, if they like, let them say I should be the one to clean the floor in Ibadan.For the sake of this party, for the sake of democracy in Nigeria, I will gladly do it.

‘We’ll start our job right from when the delegates want to step out of their various states, and we’ll manage the process all the way to Ibadan, and back to their various states after a successful national convention.’

He assured that the committee will not be distracted from the job of ensuring smooth movement of all delegates to the convention

Also speaking on his 2027 ambition, Makinde said ‘ Well, I already said to people several times, I’m old enough to set an agenda for myself.

‘For us, we must have a party before anyone can have an ambition.

‘So all the efforts right now, except you’re saying that, no, forget about having a party. Just focus on ambition. So nobody’s going to set an agenda for me.

‘First thing first, our first step is to put our best effort, the best foot forward to ensure that your state is able to host the best national convention ever in the history of PDP. And that is exactly what we’re focused on.’

Speaking also on defections from the party, Makinde noted that it is the right of those defecting to make their decision

‘Being a member of a political party is something that is voluntary. It means you are ready to submit yourself to the constitution of the party that you are joining. And people may sometimes think that managing people, managing political parties, managing governance processes are very simple. They’re not.

‘They’re actually very complex and complicated. Yes, no party should condone indiscipline.

‘But having said that, you have to go through a process. You have your constitution. Our constitution has been framed such that even when people have issues with the party, when you have issues bordering on discipline, there’s still a process.

‘We don’t want to wake up and say, oh, okay, somebody has been expelled or suspended. Democracy is a process of governance that has a process. It’s not like in the military.’

He noted that the party is still in the process of having a system that is robust enough.

‘But we shall get to a point where people will get what they deserve in terms of what they’ve done to the party.’

On his assessment of the ruling APC, he said ‘ people of Nigeria, they are not blind. They know.

‘The people of Nigeria, they know. So what we can give you the assurance that we’re not going to spend our energy and time talking about what they should have done or they shouldn’t have done this, because Nigerians are aware. They are more aware than we leaders are even giving them credit for.

‘But the PDP you will see post-convention, with new leaders, new heroes coming up, will be a PDP that will come out boldly to tell Nigerians what they will do for them. And it will be in black and white, such that we can be held accountable.’