Salesforce launches MuleSoft Agent Fabric

AI is reshaping business at a furious pace. But with the rush to deploy agents across every platform and vendor, companies are facing a new kind of digital disorder: agent sprawl. The very tools designed to deliver efficiency are now spawning duplication, compliance gaps, and security blind spots.

Salesforce’s answer is MuleSoft Agent Fabric, a platform it calls the backbone of the Agentic Enterprise. Think of it as an air traffic controller for a company’s AI workforce: a single hub to register, orchestrate, govern, and monitor every agent, no matter where it was built.

The stakes are high. Analyst forecasts show a 327% surge in agent adoption within two years, with nearly half of enterprise applications embedding agents by next year. Without coordination, these agents risk becoming a fragmented mess, valuable in isolation but blind to the broader enterprise.

Salesforce, MuleSoft SVP and GM Andrew Comstock said, ‘The reality is, most enterprises live in a multi-vendor world, and that won’t change with AI. Just as companies rely on countless applications across different ecosystems, they’ll soon have AI agents from every SaaS provider and every major LLM. The strategic challenge isn’t building a single agent, but enabling all of them to work together. MuleSoft Agent Fabric gives every organisation the ability to govern and orchestrate all their agents in a cohesive and trusted way.’

Customers like Barco, r.Potential, Rush University System for Health, and Wynn and Encore Las Vegas are already adopting the platform to bring order to their sprawling agent ecosystems. For them, the appeal isn’t just coordination – it’s compliance and control.

MuleSoft Agent Fabric rolls out with four core pillars: Registry: a catalog making agents discoverable and reusable; Broker: an intelligent router, powered by large language models, for cross-domain task execution; Governance: guardrails for security and regulatory compliance at every interaction and Visualiser: a live map of agent activity to trace decisions and performance.

This is more than Salesforce extending its Agentforce suite. It’s a bid to own the connective tissue of the AI economy. And with its track record in linking data, APIs, and processes, MuleSoft is betting it can do the same for AI agents.

Kamal Munasinghe – ‘Simply the Best’

Cinnamon Hotels and Resorts Colombo Area Vice President and Cinnamon Grand Colombo, Sri Lanka General Manager Kamal Munasinghe, ended his tenure, to take up duties as Chief Operating Officer, Cinnamon Hotels and Resorts, where he will head operations across the brand’s 17 resorts and hotels in Sri Lanka and the Maldives. His focus will be on transforming Cinnamon Hotels and Resorts into a brand defined by precision in operations, authenticity in service, and innovation in guest journeys.

During his time at the Cinnamon Grand, a period of four and a half years, Munasinghe literally not just transformed the Hotel into a bustling, lively and above all friendly and warm venue, he imbued his inborn talent for PR and geniality, across the board to both staff and guests. Activities, events, a sense of wellbeing, all combined to make the Cinnamon Grand the ‘Go To’ venue be it business or pleasure. A seasoned hotelier and industry leader, Munasinghe who returned to Sri Lanka, post his role as General Manager of Alila Bangsar Kuala Lumpur, a Hyatt Hotels Corporation property, has indeed stamped his mark indelibly at the Cinnamon Grand.

His career spans across Switzerland, Malaysia, Vietnam, and Sri Lanka, and he is a hospitality graduate of Schiller International University, Switzerland.

Munasinghe’s vision is to showcase the essence of Sri Lankan hospitality, cuisine and culture to the world, via the Cinnamon brand, establishing John Keels as the country’s premier hospitality conglomerate.

His most outstanding feature which has, and always will stand him in good stead and enable him to stand out from the crowd, is his humanity and his willingness to listen to others, to adapt, and handle and act on criticism. Qualities which are scare in today’s fast paced and competitive environment. His PR is legendary and will be a hard act to follow, especially due to the fact that in Munasinghe’s case it’s inborn and not acquired. His care and concern was not only manifest towards the Hotel’s guests but to the staff as well, as was evidenced by the bustle and activity and sheer willingness of staff across the board to maintain the high standards set by him. A level of performance that can only be achieved when the Head of the organisation focuses on both guests as well as staff.

He successfully enhanced Sri Lanka’s Premier Hospitality Brands Cinnamon Grand Colombo, Cinnamon Lakeside Colombo, and Cinnamon Red Colombo, offering diverse dining, hospitality, and entertainment experiences. Munasinghe indeed walked his talk, ‘Luxury is all about personalisation.’

Munasinghe believes Sri Lanka has the potential to become the world’s most sustainable and sought after tourism destination, emphasising wellness, well-being, and mindfulness. A prominent figure in the hospitality sector, he has received notable accolades for his exceptional leadership and contributions which include Hospitality Sector Business Leader of the Year 2022 – Awarded by the CEO Magazine Awards. This recognition highlights his excellence in business strategy and leadership within the hospitality industry, while his recognition as the Best General Manager for Southwest Asia 2023 – at the World Luxury Awards, reflects his outstanding performance and management skills in one of the most competitive regions for luxury hospitality.

During his tenure, the Cinnamon Grand won many accolades including, Best 5-Star Hotel in Colombo City, Best Authentic Sri Lankan Cuisine awarded to the Nuga Gama restaurant at the Sri Lanka Tourism Development Authority awards 2024, while at the Culinary Art Food Expo (CAFE) 2023, the Hotel was awarded the Most Outstanding Overall Hotel Championship Trophy, the Most Outstanding Overall Hotel Culinary Team, as well as being recognised as the Most Outstanding Colombo City Hotel Culinary Team. In 2025, at the Culinary Art Food Expo (CAFE) 2025, Cinnamon Lakeside was awarded Best Culinary Team overall winner.

Empathy, inborn PR and consummate professionalism, combine to make Munasinghe, ‘Simply the Best.’

Taj Samudra welcomes Diwali season with lavish sweets and hampers

At Taj Samudra, Colombo the celebration is steeped in tradition, joy, and culinary artistry-where every sweet becomes a symbol of love, light, and togetherness.

From 1 October, the hotel’s master chefs unveil a specially curated collection of authentic Diwali sweets, blending age-old recipes with timeless elegance. Guests are invited to indulge in a selection that captures the very essence of the season-from the golden crunch of laddoos to the soft, fragrant melt of barfis and the intricate richness of handcrafted mithai. Beautifully presented, the sweets are made for thoughtful gifts, festive table centrepieces, or personal indulgences during the Diwali season. Every bite of our handcrafted sweets is designed to bring people closer and to capture the warmth and richness of the celebration.

Whether shared with family, gifted to friends, or enjoyed in peaceful solitude, these traditional delights are bound to light up any moment.

W15 Collection bestowed at South Asian Travel Awards 2025

The 9th South Asian Travel Awards (SATA) 2025 saw W15 Collection being awarded in the Leading Boutique Hotel category with the submission of their signature property, W15 Hanthana Estate.

This award recognises W15 Hanthana Estate and the W15 Collection as one of the best in South Asia and reaffirms its position as an iconic, award-winning group of hotels and a favourite choice for travellers seeking a luxurious, intimate, and exclusive getaway.

W15 Collection Founder and Visionary Hardy Jamaldeen said, Boutique Collection at the South Asian Travel Awards 2025 is an incredible honour. This recognition belongs first to our remarkable team whose passion and dedication bring the vision of W15 to life every single day and to our valued patrons whose trust and love inspire us to keep raising the bar. At W15, we believe that small and unique can be truly special and that sustainable tourism is the way forward for our communities and our planet. I’m grateful to my team and our valued patrons for being a part of this journey.’

W15 Collection, a group of six boutique hotels, dotted across some of the most picturesque locations of Sri Lanka, was born with the launch of W15 Weligama in 2015, creating the distinctive name of the collection. With the tagline ‘moments to memories’ every W15 Collection property promises its visitor a stay like no other, an experience that surpasses expectations.

The pristine white beaches of Weligama and Ahangama can be enjoyed whilst being pampered at W15 Weligama and W15 Escape. If heeding the call of mountains is your pleasure, W15 LakeGregory and W15 Glenfall in Nuwara Eliya, and W15 Ambulwawa in Gampola will cocoon you in warmth and luxury while the gem of the collection, W15 Hanthana Estate, will take one’s breath away with every single aspect of the wondrous stay.

W15 Hanthana Estate, an elegant colonial bungalow surrounded by manicured sprawling lawns and offering views of the verdant Hanthana hills, offers its patrons the most sublime escapes on an all-inclusive basis with luxuriously appointed suits, exquisitely crafted and scrumptious cuisine and the renowned W15 hospitality with a personal butler at hand. As the stay promises an elevated experience above and beyond luxury, service and excellent cuisine, Hanthana Estate can be permanently etched into memory through scenic trekking on the iconic Pekoe trail, mountain biking, wildlife excursions and picnics on a nearby outcrop of rock with a vivid backdrop of a stunning sunset.

Taste of Sweden with Chef Carola Magnusson at London Grill: Where Nordic flavours meet timeless elegance

This October, Cinnamon Grand Colombo brings the spirit of Scandinavia to the city as part of the grand 50th anniversary celebration of its signature London Grill. Leading the experience is Chef Carola Magnusson, renowned Swedish chef and Founder and CEO of Carolas Eko, who has curated an authentic Swedish menu along with the beloved tradition of freshly baked cinnamon buns.

Well known in Sweden for her commitment to wholesome, sustainable cooking and her flair for combining tradition with innovation, Chef Carola brings her philosophy to Colombo in two exciting culinary experiences.

From 2-5 October at London Grill, she will present a refined à la carte menu featuring dishes that reflect the soul of Swedish cuisine. Among the highlights are the classic Swedish Skagen on sourdough crostini, her refreshing Jerusalem Artichoke Soup, the comforting Moose Meatballs with lingonberries and

potato-celeriac purée, and the delicately balanced Salt Cured Seabass Fillet with white wine sauce and trout roe. Each dish is a tribute to the purity and elegance of Nordic gastronomy.

The celebration continues on 4 October, when Cinnamon Grand’s Tea Lounge marks International Cinnamon Bun Day with a live Swedish Cinnamon Bun action station, personally inspired by Chef Carola’s recipes. Guests can savour warm, cardamom-spiced buns fresh from the oven, alongside the hotel’s indulgent special high tea buffet, a charming nod to Sweden’s sweetest tradition.

Together, these experiences not only highlight Chef Carola’s culinary artistry but also honour the London Grill’s remarkable five-decade legacy as Colombo’s most enduring fine dining destination.

Sri Lanka Tourism Job Fair and Career Expo 2025 concludes at OGF

The Sri Lanka Tourism Job Fair and Career Expo concluded at One Galle Face in Colombo, drawing strong participation from students, graduates, and young professionals eager to enter the hospitality and tourism industry.

Now in its third year, the fair connected aspiring youth with leading employers, offering on-site interviews, career guidance sessions, and workshops. With youth unemployment still a challenge in the country, the event provided a practical platform to bridge the gap between education and employment.

Labour Minister Prof. Anil Jayantha said that he was encouraged by the collaboration and opportunities created through the fair. ‘I am happy to be here. When everyone is working towards the same objective, it becomes a success. We saw it here today. Many are not aware as to how to find new job opportunities, and where they are. As the Government, we are working to elevate the sector, and many programs have been launched. But the opportunities are not yet well known among the public. University students and others are often unaware of them. This is a great solution to that issue, and a great event.’

The Job Fair formed part of Sri Lanka’s ambitious program to mark World Tourism Day 2025, celebrated under the United Nations World Tourism Organisation’s (UNWTO) global theme of ‘Tourism and Sustainable Transformation.’ This year’s Expo stands as one of the most wide-ranging series of tourism events the country has seen in recent years, extending from provincial competitions to international level conferences. The initiative is a joint effort by the Tourism Ministry, the Sri Lanka Institute of Tourism and Hotel Management (SLITHM), the Sri Lanka Tourism Development Authority (SLTDA), the Tourist Hotels Association of Sri Lanka (THASL), and the Sri Lanka Association of Inbound Tour Operators (SLAITO). They were joined by the Alumni Association of Tourism Economics and Hospitality Management (AATEHM) and the Sustainable Tourism Unit of the University of Colombo.

Smoke & Bitters climbs to No. 67 on World’s 50 Best Bars List

HIRIKETIYA’S beloved Smoke and Bitters has once again put Sri Lanka on the global map, being named No. 67 on the recently announced World’s 50 Best Bars extended list 2025.

Climbing an impressive 19 places from last year, the bar remains the only Sri Lankan-owned bar ever to feature-and one of just two from South Asia-cementing its place among the world’s most influential drinking destinations alongside icons like Attaboy (New York), The SG Club (Tokyo), Wax On (Berlin), A Bar with Shapes for a Name (London) and Eximia (São Paulo).

The story of Smoke and Bitters is one of grit, heart, and perseverance. Co-founders Don Ranasinghe and Lahiru (Lalla) Perera, best friends who began their journeys clearing glasses, waiting tables, and running events, opened the bar just five years ago with one goal: to create a distinctly Sri Lankan cocktail and dining experience. With no shortcuts or gimmicks, their rise is built on a commitment to craft, authentic hospitality, and real relationships.

This announcement follows Smoke and Bitters’ meteoric rise in the region-from debuting at No. 42 on Asia’s 50 Best Bars in 2022 to climbing to No. 14 this year, earning the title of Best Bar in Sri Lanka for four consecutive years. Don and Lalla are also behind the newly launched Raa, an arrack and toddy-focused bar in Hiriketiya, which remarkably debuted on the Asia’s 50 Best Bars extended list at No. 84 in its very first year.

What makes the achievement even more powerful is the team behind it-nearly 50 strong, made up of bartenders and cooks recruited from nearby villages. Affectionately called the ‘village bartenders,’ many of them had never left the district until Don and Lalla mentored, trained, and put them out there.

Today, bartenders like Sameera and Amila represent Sri Lanka on international stages, travelling for guest shifts in Singapore, Hong Kong, Abu Dhabi, India, Kazakhstan and beyond.

Smoke and Bitters’ reach extends well past its palm-fringed home in Pehembiya. The bar has built an impressive global network through its ‘Sunset Shifts’ guest series, hosting acclaimed names such as Native, Sago House, Cantina OK!, EKAA, Kotuwa, Lair, Jigger and Pony, Masque, Elephant Room, Hideaway Goa, Bombay Canteen, Bees Knees, Soka, House on Sathorn, Nico de Soto and Pankaj Balachandran. In turn, Don, Lalla, and their team have represented Sri Lanka abroad with high-profile bar takeovers at Honky Tonks (Hong Kong), ZLB23 (Bengaluru), Pantja (Jakarta), Hope and Sesame (Guangzhou), Sugarhall (Singapore), Bees Knees (Tokyo), Danico (Paris), and Moebius (Milan). These exchanges have positioned Smoke and Bitters as a true ambassador of Sri Lankan food and drink culture.

At its core, however, the bar remains true to its origins: a low-key beachside venue serving locally inspired, artisanal cocktails and smoked dishes under the glow of Hiriketiya’s sunsets. For Don and Lalla, success has always meant elevating their team and their community. Their recent ‘Smoke and Bitters Loves Local’ series has placed Sri Lankan bartenders on the same platform as international stars, challenging the perception of bartending as a low-prestige profession and championing fair recognition for the craft locally.

The World’s 50 Best Bars, first published in 2009, is the most respected global ranking of drinking destinations, voted on by a gender-balanced Academy of 700 bartenders, consultants, writers and cocktail experts worldwide, and independently adjudicated by Deloitte. This year’s annual awards ceremony takes place in Hong Kong this October, where Don and Lalla will join their peers from around the world.

Abolishing Executive Presidency; history repeats itself

Over the last three decades in Sri Lanka, at almost every presidential election, the voters have been entertained by the pledge to abolish Executive Presidency by the prominent candidates in the fray only to go back on the promise once gaining power. Judging by the recent statements and insinuations of the prominent NPP political leaders, it appears that voters experienced the same scenario again exactly a year ago by a political force who vociferously pledged to the electorate that they were different from the rest.

Last month, Cabinet Spokesperson and Health and Mass Media Minister Dr. Nalinda Jayatissa at a Cabinet press briefing stated the Government was not prepared to move on abolishing the Executive Presidency at this particular stage as the administration has to focus on reviving the economy and laying the groundwork for equitable growth. Meanwhile, NPP National List MP Dr. Najith Indika had remarked that in the future all executive presidents in Sri Lanka would be elected from the NPP.

The most memorable promise to do away with Executive Presidency was made by Chandrika Bandaranaike Kumaratunga at the 1994 Presidential Election. NPP Hambantota District MP Nihal Galappaththi, who was a candidate at that poll, abandoned his bid in the middle of the race and urged his supporters to back Chandrika after the first female president of the island had given him a written undertaking to bring an end to the presidential system prior to 15 July 1995. The same guarantee was made by Mahinda Rajapaksa at the 2005 Presidential Election, but instead of eliminating, he made the coveted post further dominant via the 18th Amendment, which enabled the master politician to gain full control over the Executive, Legislature, and Judiciary.

The approach of the JVP/NPP, like every other political party, towards Executive Presidency has been driven by political opportunism. None of them would have anticipated a JVP/NPP member to ever attain the powerful position. Despite having stood against the presidency, there were instances when the former Marxists gained benefits from the unprecedented presidential powers. In 2004, the JVP, which was then led by Somawansa Amarasinghe, urged President Chandrika to make use of her powers to dissolve the Wickremesinghe-led UNP administration as it suited its political power agenda at that time.

The preference or opposition towards presidency by a political party depends on whether they are in Government or Opposition. When in power, no political party would advocate for its abolition. On the other hand, while in Opposition, the same individuals perceive Executive Presidency as the biggest bane which affects the progress of the country.

With prominent underworld criminal leaders getting arrested and various Opposition politicians getting jailed, masses could view the NPP Government in positive light. The administration is also doing its utmost to gain foothold into the votes of minorities who have been historically averse to the JVP. The Opposition seems to be in disarray with no unity and cohesion. Ideologues in the NPP may be under the impression that they would not encounter any meaningful political threat to their dominance from the Opposition in the foreseeable future.

The abolition of Executive Presidency has always been used as a platform by politicians in the Opposition to capture power by appealing to NGOs and liberal-minded voters who have long argued for return to the parliamentary-based system like in India and the UK.

Instead of politically motivated agendas, a thorough and objective discussion needs to take place among the society and intelligentsia as to whether the almost five-decade-old system needs a complete overhaul or just minor adjustments.

’A Voyage of Thai Flavours’ at Hilton Colombo Residences

This October, Hilton Colombo Residences sets the stage for a vibrant culinary adventure with ‘A Voyage of Thai Flavours,’ a two-week celebration of Thailand’s rich gastronomy at FLOW from 2 to 16 October 2025. In collaboration with DoubleTree by Hilton Phuket Banthai Resort, the festival will bring to life an authentic Thai buffet designed by the talented chefs Natkon (Moo) and Amonrat (Orr), offering guests an unforgettable journey through Thailand’s most cherished flavours and traditions.

Each evening, FLOW transforms into a showcase of Thailand’s finest flavours, bringing together traditional recipes and regional specialties. Guests will discover a colourful array of dishes prepared with fragrant herbs, fresh produce, and bold spices, with highlights such as tum khao pod, gai yang hat yai, gaeng kiew wan gai, khao pad sapparot goong, and the much-loved khao niew mamuang.

Guests can look forward to more than just the buffet, with live cooking stations bringing the sizzle of Thai kitchens to life, street food favourites served fresh with authentic flair, and an endless pour of house-crafted cocktails and mocktails. Together, these elements create a festive dining experience that captures the vibrancy and charm of Thailand’s culinary spirit.

The buffet will be available nightly from 7:00 p.m. to 10:30 p.m., priced at Rs. 7,800 nett per person. Exclusive 20% savings will be offered for NTB Amex and Mastercard Credit Cardholders.

Hilton Colombo Residences General Manager Karim Schadlou said, ‘We are delighted to host ‘A Voyage of Thai Flavours’ at Hilton Colombo Residences. This event is a celebration of Thailand’s rich culinary traditions, and we are honoured to welcome two exceptionally talented chefs from DoubleTree by Hilton Phuket Banthai Resort. Their creativity and dedication to authentic Thai cuisine will ensure a truly memorable experience for all our guests.’

Dialog AI empowers Sri Lanka’s SMEs to grow smarter

Small and medium enterprises (SMEs) are the backbone of Sri Lanka’s economy, forming the vast majority of the business sector. Yet many entrepreneurs struggle to access digital tools that truly work for them, especially when most global platforms are built primarily for English speakers. Dialog AI-the country’s first trilingual generative AI platform-is stepping in to bridge this gap, available free for all Dialog customers with no data charges.

What sets Dialog AI apart is its localisation for Sri Lankan users. Unlike global large language models (LLMs), it is built to reflect local context and culture. Its responses in Sinhala and Tamil are sharper, clearer, and more relevant than those of other AI tools, and it even supports informal blends like Singlish and Tanglish. This means entrepreneurs can interact with AI in the way they naturally speak-whether drafting a marketing pitch in Sinhala, clarifying a supplier contract in Tamil, or mixing languages casually in conversation.

Dialog said for SMEs, this flexibility brings tangible advantages across nearly every aspect of their operations. Whether it’s drafting professional client responses or translating supplier agreements, service providers and shop owners alike can ensure clear, accurate communication in the language they are most comfortable using. Retailers benefit from the ability to produce bilingual flyers and engaging social media posts, while restaurants can create seasonal menus and promotions that align with local festivals and customer preferences. Marketing content such as campaign slogans and captions can be developed within minutes, allowing businesses to reach wider audiences without relying on external agencies. On the operational side, business owners can generate ready-to-use invoice formats, cash flow templates, and structured business plans, or quickly distil lengthy Government circulars into actionable insights. Even complex documentation, such as tender submissions for exporters, can be drafted with multilingual precision, saving both time and money while reducing the dependency on specialised consultants.

Dialog said for entrepreneurs who may not have access to costly professional services, Dialog AI becomes a trusted and practical support system, offering guidance that is both accessible and dependable. Its true impact lies not only in its capabilities, but in the communities it serves. Many business owners may not have studied in English, yet their innovation, resilience, and drive remain undiminished. By delivering advanced AI functionality in Sinhala, Tamil, and hybrid language forms, Dialog AI empowers Sri Lankans to fully participate in the digital economy-helping SMEs grow smarter, communicate more effectively, and compete with greater confidence on both local and global stages.