Microimage celebrates 3 decades of innovation

Microimage, a pioneering force in digital innovation, marked its 30th anniversary on 20 September, celebrating a remarkable journey from humble beginnings to global impact.

What began in 1992 as the Microimage Hobbyists Club – comprising a group of passionate schoolboys from Ananda College – has today evolved into a cutting-edge technology company with a presence in over 20 countries.

The Microimage Board – comprising Group CEO Harsha Purasinghe, Director Suren Rupasinghe, and Director Damindu Jayaweera – joined teams from MiHCM and Futura on 20 September to celebrate this milestone, reflecting on a legacy built on integrity, innovation, and a passion for creation.

‘What a journey it has been. From a humble hobbyist club, we never imagined in our wildest dreams that one day it would grow into a global multinational, powering HR tech and digital solutions across markets. This transformation is a testament to the power of vision, resilience, and relentless innovation,’ said Purasinghe.

‘We are deeply grateful to all our past and present employees, our clients who believed in us and gave us opportunities from the very beginning, and our partners who helped us scale to where we are today,’ he added.

From its early days developing Sinhala fonts during the DOS-to-Windows transition, Microimage has consistently been at the forefront of innovation. Its first breakthrough, Helawadana, enabled Sri Lankans to type on Windows in Sinhala and became the company’s seed capital, funding its transformation into a business software provider.

Over the decades, Microimage has consistently aligned itself with major technological shifts: 1994-1998: Sinhala fonts and the DOS-to-Windows transition; 1998-2000: Time and Attendance and Payroll software during Sri Lanka’s apparel boom; 2000-2008: Web-based HRIS and Unicode Sinhala innovations; 2004: Birth of perhaps the first complete enterprise grade broadcast automation solution for radio stations – mStudio, which powers all the leading radio networks in Sri Lanka and some of the notable networks in Southeast Asia; 2004-2005: Local language SMS for feature phones, winning the GSMA Asia Innovation Award; 2005-2006: DEWN, the world’s first GSM-based Disaster and Emergency Warning System with global commendation at GSMA World Awards and 2008 onwards: Ventured into broadcast video solutions through its subsidiary, Futura Tech Labs.

In 2007, Microimage restructured into two focused entities: MiHCM, specialising in digital HR solutions, and Futura, driving innovation in broadcast and digital technologies.

MiHCM was born out of Microimage’s vision to help organisations transition from traditional HR systems to fully digital platforms. Following three years of dedicated platform engineering, MiHCM emerged as a pure cloud-native digital HR technology solution and now empowers over 1,000 companies across over 20 markets, supported by a robust network of strategic partners.

MiHCM is now a global Microsoft solutions partner for Data and AI and Digital App and Innovation and works closely with Microsoft offices across many regions. Futura Tech Labs, meanwhile, powers nearly all radio networks in Sri Lanka and has expanded its broadcast solutions to Malaysia, Brunei, and beyond.

Today, Microimage has global offices and ventures in Sri Lanka, Malaysia, Singapore, Bangladesh, and Pakistan, with a strong partner network in over a dozen countries, and as it enters the AI era, Microimage continues to reimagine the future of work and technology.

TNA MP questions CIABOC Chief’s appointment, cites conflicts in Constitutional Council

TNA MP Shanakiyan Rajaputhiran Rasamanickam yesterday raised concerns in Parliament over the appointment of Ranga Dissanayake as Director General of the Commission to Investigate Allegations of Bribery and Corruption (CIABOC).

Rasamanickam alleged that some members of the Constitutional Council who took part in the appointment vote themselves face serious allegations of corruption. He also criticised the lack of visible progress in investigations involving members of the National People’s Power (NPP).

Dissanayake, a former High Court Judge, has come under fire over alleged political affiliations during his judicial career, which he has denied.

Meanwhile, Government lawmakers are also facing scrutiny following reports that over 300 containers were released from the Colombo Port without mandatory Customs inspection, an issue now under Parliamentary review.

World Bank sets out reform agenda to lift Sri Lanka’s investment and exports

The World Bank yesterday outlined a critical package of reforms it says Sri Lanka must push through to attract capital, revive exports and build long-term competitiveness, warning that export growth has slowed and foreign direct investment remains far too low to meet the country’s growth objectives.

World Bank Senior Country Economist for Sri Lanka and the Maldives Richard Walker said the country’s export and investment performance remained weak.

‘Export growth has slowed, and foreign direct investment continues to hover around 0.5% of GDP, far below what Sri Lanka needs to reach its $ 36 billion export target by 2030,’ he said, speaking at the launch of the World Bank’s Sri Lanka Development Update.

He identified several areas where reforms were critical. ‘Policy consistency is key,’ he said, adding that fiscal reforms must continue to strengthen tax administration and establish a transparent framework for managing tax expenditures.

‘Spending better and more progressively, while continuing tax reforms, will help balance growth, debt sustainability, and equity.’ He said enforcing cost-reflective utility pricing remained essential for ensuring the financial viability of state enterprises.

Walker cautioned that monetary policy must remain well-calibrated to control inflation and prevent excessive credit growth, with continued vigilance over financial sector risks, including high non-performing loans and the exposure of banks to Government debt.

He said there has been a sort of softening of monetary policy, but warned that it has to be calibrated to mitigate inflationary pressures as well as the unsustainable build up in private sector credit.

He noted progress on State-owned bank governance and ownership and said reforms should continue to deepen the financial sector and support credit to the real economy.

Walker also called for maintaining exchange rate flexibility so the currency can absorb shocks and reserves can be rebuilt.

Walker said long-term competitiveness would depend on structural reforms in three areas. The first is trade and investment.

‘Enhancing competitiveness and spurring private sector-led growth means reducing the economy’s inward orientation and streamlining trade policy,’ he said. He urged para tariff reforms, ‘really trying to remove and lift these paratariffs, which are, to some extent, moderate revenue generators, but hugely distortionary in terms of the market and the export sector.’

He also called for enhancing customs administration, ‘the systems, the capacity, and the processes to really drive and facilitate trade and not just be seen as a mechanism or means to generate revenue.’

He said regulatory and legal reforms under the Economic Transformation Act should be fast-tracked to attract investment, including finalising the Public-Private Partnership framework and establishing an Economic Commission to position, support, promote and facilitate investment.

‘Caps on foreign direct investment in certain sectors need to be revisited and reviewed to understand whether there are potential constraints to investment in important sectors,’ he said.

The second area is improving the oversight and management of state-owned enterprises to enhance competitiveness in key sectors. Walker pointed to finance, the leisure sector, agriculture, IT and service delivery.

‘There certainly is a role there to improve the performance of these institutions and also potentially look at ways of bringing in private sector participation,’ he said.

‘What is the policy right now in terms of private participation into State-owned enterprises, particularly in sectors where they are economically and financially viable commercially? What is the plan in terms of trying to bring in more private participation, which is critical for the infusion of new ideas, new technologies, and to support and boost the competitiveness of SOEs?’

The third area is factor market liberalisation, especially labour and land. ‘Right now, there is multiple legislation that goes back even 60, 70 years that investors and firms have to wade through,’ he said.

‘As a result, this means firms and potential hires of labour are a bit more cautious about taking on labour. Also, it has implications, particularly for female labour force participation.’ He called modernising these laws a low-hanging fruit to bring more competitiveness into the labour force.

On land, he said ‘Sri Lanka is about 80% owned by the State,’ but overlapping mandates and unclear ownership make it difficult for investors, reduce farmers’ agricultural productivity and undermine the sustainable use and management of land.

Walker said he is generally positive about the Government’s recent performance in stabilisation and emphasised the need to continue with policy consistency. On structural reforms, he was more concerned and pressed for faster movement in these areas so Sri Lanka can mobilise more investment, boost exports and make sustained progress toward the $ 36 billion export goal by 2030.

Police warn of rising online fraud via Telegram, WhatsApp

Sri Lanka Police have issued a public warning about an increase in online scams being carried out through popular messaging platforms such as Telegram and WhatsApp.

According to Police, cybercriminals are using deceptive methods to gain access to users’ online accounts, including tricking victims into revealing their usernames and passwords through fake links and QR codes. Once the information is obtained, the fraudsters block the original owners from their accounts and use them to carry out further scams.

Investigations have revealed that these criminals often lure victims by offering fake job opportunities and requesting payments under various pretexts.

The Police urged the public to exercise caution when responding to unsolicited messages or offers circulated through social media groups, even if they appear to come from known contacts or familiar platforms. They also advised against clicking on links or visiting websites shared through such messages.

Authorities further cautioned users to ignore requests for money transfers, currency exchanges, or the use of personal bank accounts for third-party transactions, even if made by acquaintances on platforms like Viber or WhatsApp.

Police emphasised that users should never share sensitive information such as account credentials or one-time passwords (OTPs) with anyone and should verify the authenticity of online payment requests before proceeding.

The public has been urged to remain alert and adopt secure digital practices to avoid falling victim to these increasingly sophisticated online scams.

Cyprus Department of Meteorology – Forecast for the Sea Area of Cyprus (A)

CYPRUS DEPARTMENT OF METEOROLOGY

FORECAST FOR THE SEA AREA OF CYPRUS (A)

FOR THE PERIOD FROM 0600 08/10/2025 UNTIL 0600 09/10/2025

Area covered is 8 kilometers seawards.

Winds are in BEAUFORT scale. Times are local times.

Atmospheric pressure at the time of issue: 1011hPa (hectopascal)

Low pressure is affecting the area. Today, increased cloudiness will occur at times, accompanied by local showers, while isolated thunderstorms are possible overnight, mainly in western and northern areas.

Visibility: Good, but moderate to poor in showers

Sea surface temperature: 26°C

CineArts returns | Robinsons Premier Cinemas to screen Royal Opera House productions until 2026

Robinsons Movieworld, through its Premier Cinemas, has launched the second season of CineArts, a cultural cinema program bringing curated world-class ballet, opera, and concert performances from London’s prestigious Royal Opera House to the big screen.

‘Our team has curated all of these titles for everyone to enjoy and experience on the big screen, and they’re very accessible in terms of location,’ Robinsons Movieworld General Manager Bomboy Lim told BusinessMirror on the sidelines of the exclusive premiere of Andrea Bocelli: Because I Believe at the VIP Cinemas of Opus Mall.

He added that the program allows Filipino audiences to experience international stage productions on the big screen even if they miss the live performances abroad.

Lim noted that the first season of CineArts received a strong response earlier this year, prompting management to continue the program.

For its second season, which has been extended until 2026, CineArts will feature the following highlights:

Andrea Bocelli: Because I Believe – September 23, September 30, October 7 and 14

Royal Opera: Tosca – November 4 and 11

Royal Ballet: Cinderella (2024) – November 18, 25 and December 2

Royal Ballet: The Nutcracker – December 9, 16, 23 and January 13

Royal Opera: La Traviata – February 10, 17, 24 and March 3

Royal Ballet: Woolf Works – March 10, 17 and 24

Royal Ballet: Giselle – March 31, April 7, 14 and 21

Royal Opera: Siegfried – April 28, May 5, 12 and 19

Royal Opera: The Magic Flute – May 26, June 2 and 9

According to Cris Espela, marketing manager for Robinsons World, the new season has been planned more deliberately, with screening dates already set through next year compared to the previous run, which was still finding its footing.

Espela added that while the Opus Mall screening offered a more luxury-focused atmosphere, the current lineup is geared toward the core audience that enjoys these types of performances.

CineArts will run every Tuesday at the Opus VIP Cinema and NUSTAR VIP Cinema, with ticket prices starting at P900.

Running on empty: Why filling your own cup first is not selfish

THERE is a familiar saying that you cannot pour from an empty cup. It sounds simple enough, but in the rush of everyday life, many people forget what it really means. Everyone has felt the weight of trying to meet expectations at work, care for family, or support friends while quietly feeling tired or drained. You may convince yourself that you are fine because you are still showing up and doing what is expected. Yet over time, running on empty catches up with you. You become less patient, less inspired, and less able to give the best of yourself.

Self-care is not a reward for finishing your to-do list. It is a basic need, just like sleep or food. When you do not make time to refill your cup, you end up giving others what is left of you instead of what is best in you. The challenge is that society often praises being busy and self-sacrifice. People are told that productivity equals worth, and that taking a break is a sign of weakness. But think of it this way: if your phone battery is low, you plug it in to recharge. You do not expect it to keep working nonstop. Your body and mind are no different.

One way to start filling your cup again is to notice the signs that it is running low. Do you feel constantly tired even after sleeping? Do you get irritated easily or lose motivation for things that used to excite you? These are signals that your energy is being spent faster than it is replenished. Recognizing these signs early allows you to pause before burnout sets in. For example, if you notice that you are snapping at loved ones or dreading your usual tasks, it might be time to step back and rest.

Rest does not always mean taking a long vacation, although that helps. It can be as simple as sitting quietly with a cup of coffee in the morning before checking your phone. It can mean saying no to an extra commitment or allowing yourself to spend a weekend without any plans. The goal is to create small moments that remind you to breathe and reconnect with yourself. You do not have to earn rest. You simply deserve it because you are human.

Another way to refill your cup is to do things that bring you genuine joy, not just things that seem productive. It might be reading a book, cooking your favorite meal, tending to a garden, or taking a walk with music in your ears. For some, it could be spending time in nature or talking with a trusted friend. These activities seem simple, yet they restore balance and give you emotional fuel. They remind you that life is not only about output but also about connection and fulfillment.

Setting boundaries is another form of self-care that many overlook. You may feel guilty for turning down requests or saying no, especially when you want to help others. But healthy boundaries protect both you and the people around you. They ensure that when you do say yes, you mean it wholeheartedly. Think of a teacher who stays late every night to help students and skips meals and sleep. Eventually, that teacher becomes too exhausted to teach well. By setting limits, that same teacher can continue to give meaningful support without sacrificing personal health. Filling your own cup also means taking care of your physical well-being. Proper sleep, balanced meals, and movement are not luxuries. They are foundations for a clear mind and steady energy. Even short daily walks can lift your mood and lower stress. Drinking enough water and eating real food instead of quick snacks can make a noticeable difference in how you feel. When your body is cared for, your mind becomes sharper and more resilient.

It also helps to practice gratitude. Each day, take a few minutes to think of three things that went well or that you are thankful for. This small habit trains your mind to focus on what nourishes you rather than what drains you. Gratitude fills your cup from within by reminding you of the goodness already present in your life.

Lastly, remember that you are not alone in feeling depleted. Everyone reaches that point at some time. Talking to others about it can lighten the load. You might find that your friends or colleagues feel the same way. Together, you can encourage one another to slow down, rest, and make self-care a shared value rather than a private struggle.

Filling your cup is not about becoming self centered. It is about sustainability. You cannot give compassion, energy, or wisdom if you are running on empty. When you take time to restore yourself, you actually become more patient, creative and generous. You show up as your best self, not your most exhausted one.

The truth is that caring for yourself is one of the most responsible things you can do. It allows you to keep giving in ways that are meaningful and lasting. So the next time you feel guilty for taking a break, remember that it is not indulgence. It is maintenance. You would not drive a car on an empty tank and expect it to keep going. In the same way, you cannot keep giving to others if you do not first take care of yourself. Fill your cup, and everything else will flow more easily.

Hustle economy: 93% of Nigerians in ‘survivalist’ informal employment

Nigeria’s economy is running on a ‘survivalist’ mode, as 93 percent of the nation’s workforce is trapped in informal employment, according to a report.

The findings are based on the 2025 report by the Nigerian Economic Summit Group (NESG) entitled ‘From Hustle to Decent Work: Unlocking Jobs and Productivity for Economic Transformation in Nigeria.’

The report highlights that there is an overwhelming reliance on informal work, often ‘survivalist’ activities which are actively hindering national development and poverty reduction.

Analysis reveals that 81 percent of Nigerian workers are concentrated in sectors such as subsistence agriculture and retail trade, which offer very low productivity.

The jobs, in particular, range from petty trading and informal transport to roadside services engaged by millions of Nigerians.

These forms of work offer severely limited opportunity for productivity gains and income mobility.

According to Musa Yusuf, founder of the Centre for the Promotion of Private Enterprise, ‘Those are the people sustaining the economy through creativity, resilience and hard work. Yet, from a policy point of view, the informal sector receives little serious attention.

‘If the sector delivers over 90 percent of jobs, what is the policy framework to support it? Many operators are harassed as markets are demolished, artisans displaced, mechanics taxed and fined.Their contribution to the economy is over N60 trillion, dominant in trade, agriculture and blue-collar work.’

In a similar vein, Chinwe Egwim, Eeconomist and banker, noted: ‘It’s not surprising that over 90 percent of jobs are in the informal sector. Many Nigerians lack the necessary skills and education to fill roles in the formal sector, leading to high underemployment.’

The productivity trap

According to the report, the scale of informal work is directly linked to Nigeria’s long-standing struggles with low labour productivity.

For nearly three decades, from 1990 to 2018, Nigeria’s labour productivity growth averaged a meagre 1.5 percent and has since been in decline.

This contrasts sharply with nations such as Indonesia and Malaysia, which saw gains of 2.5 percent over the same period, demonstrating the potential for growth with sustained economic reforms.

This deeply entrenched issue is compounded by persistent national crises, including inadequate infrastructure, erratic power supply, low industrial output, and widespread insecurity.

The shrinking formal sector

The root cause of the informal explosion is the inability of the formal private sector to generate adequate jobs, the report said.

Over the last decade (2015-2024), macroeconomic instability marked by two economic recessions – a volatile currency, and soaring inflation – have increased the cost of doing business, constraining firms’ capacity to expand and hire.

Formal jobs accounted for a meagre 7.8 percent of total employment as of 2023, according to the National Bureau of Statistics (NBS, 2024), which underscores a weak private sector.

Furthermore, only 15 percent of all employed Nigerians are wage earners, meaning 85 percent are self-employed, often operating outside the protection of formal labour laws.

This labour market is strained further by an estimated 3.5 million young Nigerians entering the workforce annually. Many are forced into underemployment, taking on roles like PoS operations and informal transport gigs that are below their potential.

Regional disparities

The crisis is not uniform across Nigeria, and regional disparities highlight the uneven economic landscape.

While states such as Lagos, the Federal Capital Territory (FCT) and Oyo show the highest shares of wage earners (Lagos at 33.8 percent, FCT at 27.2 percent), indicating a relatively stronger, albeit still insufficient, the northern states tell a different story.

The northern states such as Jigawa (3.3 percent), Sokoto (3.8 percent), and Kebbi (4.6 percent) have the lowest shares of wage earners, highlighting a heavy reliance on government and informal activities for employment.

Skill deficit and talent migration

Exacerbating the job crisis is a severe skills deficit.

Employers report struggling to find workers with the necessary technical and soft skills such as problem-solving and digital literacy for the few mid-productivity jobs that are available.

An emerging and compounding problem is ‘japa,’ the increasing migration of skilled Nigerian workers.

Professionals in medicine, ICT, finance, and professional services are leaving for countries with better pay and working conditions, creating a growing talent gap that further weakens the capacity of domestic firms to grow, innovate, and compete in a low-productivity environment, the report noted.

The informal sector, which climbed to 93 percent of total employment in the second quarter of 2024, has dire national implications. Firstly, limited revenue mobilisation is a key consequence, as informality undermines the government’s ability to collect taxes effectively.

Unlocking Nigeria’s potential hinges on fundamental structural reforms aimed at strengthening the formal private sector, addressing the skills gap through education investment, and creating a macroeconomic environment that incentivises business expansion and, crucially, the creation of decent, high-productivity jobs at scale.

Similarly, Egwum advised, ‘We need to strengthen education and skills acquisition, while investing more in the blue-collar economy. If sectors such as plumbing, welding, and similar trades are better structured, we would see these numbers decline significantly.’

Soaring cooking gas prices strain household budgets

Nigerian households are facing a fresh wave of hardship as the price of liquefied petroleum gas (LPG), commonly known as cooking gas, surges to record highs following supply disruptions that have worsened the country’s energy affordability crisis.

Across major cities, consumers now pay between N1,500 and N3,000 per kilogramme (kg), up from the average of N1,200 just weeks ago. In Lagos, Abuja, and Ogun, many outlets have run out of stock, while others still in operation sell at rates far above official prices.

Several families have resorted to using kerosene stoves to cope with the hardship, while others have turned to charcoal, BusinessDay gathered.

Households feel the heat

The sudden jump in prices has left families struggling to adjust their daily budgets.

‘My mum sent me a text yesterday, saying her friend bought gas for N2,500 per kg, while we had just bought ours for N2,000,’ said Stella Chibuike, a resident of Ikorodu, Lagos.

‘Our usual vendor later called to say the price had dropped to N1,500. It’s still higher than the N1,300 we used to buy, but at least it’s better than before.’

In Sangotedo, Doris Akintunde, a resident, said she paid N1,500 per kg and was ‘grateful’ it hadn’t hit N2,000. ‘Normally, I buy per kg of gas for around N1,000 or N1,300, but with this hike, I was expecting worse,’ she said.

Also, restaurants and small food businesses have not been spared.

‘I got my cooking gas for N1,500 per kg, but it didn’t last,’ said Oluchi Phina, who runs a restaurant in Iganmu. ‘My cylinder was filled with air, I was cheated. This has become common at some outlets.’

Kubwa, Abuja-based Muhammad Turaki, said he bought gas at N2000 per kg, noting that the price hike has squeezed his family income.

‘I paid N25,000 for 12.5kg of gas at the weekend. I spent almost double the price I used to pay for it. As a result, I didn’t buy petrol to power my generator,’ he said.

These accounts illustrate how price volatility and under-dispensing are exacerbating the pain of consumers already struggling with inflation.

Prices double nationwide

Findings by BusinessDay show that the price of a 12.5kg cylinder, which sold for between N14,000 and N17,000 in September, now costs up to N25,000 in some parts of Lagos, Ogun and the Federal Capital Territory (FCT).

Consumers have been forced to queue for hours at filling plants, with some travelling long distances to find gas. In Abuja, a resident of Nyanya said she paid N20,000 for a 12.5kg refill after visiting four stations.

‘I’ve never seen a cooking gas queue in my entire life – this is the first time,’ Moris Monye, a businessman, said on X (formerly Twitter).

Another X user said, ‘A 20 kg used to go for 4,500 as ‘recent’ as 2021. And things were already terrible then. Many Nigerians are strong.’

Industrial strike and logistics snags

The Nigerian National Petroleum Company (NNPC) Limited attributed the crisis to the recent strike by members of the Petroleum and Natural Gas Senior Staff Association of Nigeria (PENGASSAN), which disrupted operations at key terminals, including the Dangote Refinery, a major LPG supplier.

According to Bayo Ojulari, NNPC’s CEO, the industrial action delayed gas loading and transportation for several days, creating what he described as ‘temporary but artificial scarcity.’

‘Once the strike was suspended, normal supply began resuming,’ Ojulari told Channels Television on Monday.

However, marketers say the challenges go beyond labour unrest. They point to foreign exchange (FX) volatility, high transport costs, and inadequate storage capacity as structural bottlenecks that continue to distort pricing.

Dangote’s intervention

According to reports, the Dangote Petroleum Refinery, which produces about 2,000 tonnes of LPG daily, has cut its ex-depot price from N810 to N760 per kilogramme to ease market pressure and discourage profiteering.

The refinery’s management warned that it may resort to direct sales to consumers if middlemen continue to inflate prices, according to multiple reports. The move is expected to stabilise supply in the coming days, though retail prices may take longer to reflect the reduction.

Meanwhile, the federal government has held talks with LPG marketers and PENGASSAN officials to ensure steady product flow and prevent a repeat of the disruption.

Inflation and energy poverty concerns

The surge in cooking gas prices adds to Nigeria’s cost-of-living pressures. Headline inflation stood at over 30 percent in September, with food inflation rising even faster, according to the National Bureau of Statistics (NBS).

Analysts say the crisis could worsen energy poverty as low-income households revert to firewood and charcoal, reversing gains in clean cooking adoption and raising health and environmental risks.

‘If gas doesn’t come down, we’ll all go back to firewood,’ said a Lagos resident interviewed by BusinessDay. ‘Even charcoal is now expensive because everyone is rushing to buy it.’

Eyo Ekpo, an energy policy analyst, said the episode exposes Nigeria’s overreliance on imported LPG and weak domestic logistics.

‘We need a more resilient gas infrastructure and pricing framework. Otherwise, any small disruption, a strike or a transport delay, can trigger a nationwide shock,’ he said.

Call for long-term solutions

A coalition of prominent Nigerians has outlined a series of long-term solutions to avert future industrial disputes in Nigeria’s refining sector, following the recent labour dispute at the Dangote Refinery.

In a joint statement signed by respected leaders, including Bishop Matthew Kukah, Khalifa Muhammad Sanusi II, Atedo Peterside, Arunma Oteh, and Aisha Yesufu, the group commended the federal government, labour unions, and the Dangote Group for resolving the refinery dispute through dialogue, rather than confrontation.

They urged that this peaceful resolution serves as a model for managing future industrial relations in the country’s energy and manufacturing sectors.

The signatories emphasised that structured dialogue remains the cornerstone of sustainable industrial harmony. While reaffirming workers’ constitutional right to organise and demand fair treatment, they cautioned against industrial actions that could destabilise strategic national assets.

A wake-up call

For households like Stella’s, Doris’ and restaurants like Phina’s, the crisis has been more than an inconvenience; it has upended daily life and strained already thin budgets.

‘If this continues, I might have to close my restaurant,’ said Oluchi Phina. ‘People can’t pay more for food, and I can’t afford to cook.’

How MDR turned conscience into a business model

Prateek Suri was visiting a university campus in Zambia when he noticed something that didn’t add up. Dropout rates were climbing, but not for the usual reasons. Students weren’t failing academically-they were exhausted. Many lived miles from campus because rent nearby was unaffordable. Some were sleeping on floors. Others had quit entirely.

‘It wasn’t about intelligence,’ Suri said quietly. ‘It was about distance – and the cost of proximity.’

That observation led to one of MDR Investments’ more unusual projects: working with the Zambian government to build affordable student housing, solar-powered, with libraries and Wi-Fi included. MDR has secured a memorandum of understanding from the Zambia Development Authority to explore joint initiatives in student housing, mining, and infrastructure development. When the first students got their keys, Suri says something shifted in how he thought about the business.

‘It was hope, not just housing,’ he said. ‘That’s when capital with conscience stopped being an idea and became a practice.’

MDR is part of the Maser Group, a $5 billion conglomerate investing in mining, infrastructure, roadways, shipping, and artificial intelligence across the African continent. Suri founded MDR, knowing that Africa doesn’t reward quick wins. He learned that the hard way.

The $65 Million Lesson

MDR’s first major deal nearly turned into a disaster. The firm had committed to a $65 million acquisition of a shipping company in West Africa. It was ambitious for a new player in a region known for complicated negotiations and rules that shift mid-process. Halfway through, after MDR had already put down a substantial deposit, the seller tried to change the terms.

‘We were looking at a potential disaster,’ Suri recalled. ‘It wasn’t just money at risk; it was credibility.’

The deal only survived because the local government stepped in to mediate. It went through in the end, but the details of that mediation remain unclear. What concessions, if any, did MDR make? Suri frames it as a lesson in patience and relationship-building.

‘That was my real crash course in Africa,’ Suri said. ‘Money gets you to the table, but relationships and patience keep you there. You can’t shortcut trust.’

It’s a lesson many foreign investors claim to have learned. Whether MDR applies it more consistently than others is difficult to assess from the outside.

The refusal to ‘strike gold’

A few years later, MDR was looking at gold. Literally. A mining opportunity in West Africa, the kind that makes investors sit up straight. The numbers were excellent, mining was already in the portfolio, and the opportunity was obvious.

Except the communities living near the site were protesting. Water sources had been contaminated. Safety protocols were being ignored or didn’t exist.

Suri’s team spent weeks assessing whether new management could turn it around. They kept arriving at the same answer: probably not. The problems went too deep.

‘I remember sitting with the reports and thinking, do I really want to build wealth on poisoned ground?’ he said.

Not everyone at MDR agreed with walking away. Some thought it was a mistake, that the risks could be managed, that the returns justified the effort. Gold is gold, after all. But Suri held the line.

‘Sometimes,’ he added, ‘the best deal you’ll ever make is the one you don’t sign.’

He references the decision frequently now, though he won’t say which mine or which country. The contamination levels, the projected yields, the names of the communities involved-all remain unspecified. Mining operations with active protests carry reputational risk, and regulatory risk, and the kind of operational friction that can erode margins regardless of how the spreadsheet looks at the start.

Whether the choice was conscience or calculation, it established something. There are deals MDR won’t touch, even when they’re made of gold.

Turning Chaos into Method

Suri doesn’t romanticise the work. Ask him about operating in Africa and you get a list of headaches: regulations that change midstream, currencies that collapse overnight, infrastructure that doesn’t exist.

‘Africa will test you every single day,’ he said. ‘Regulations change midstream, currencies tumble overnight, and sometimes there’s not even a road to the site you’re funding.’

These are real challenges, though framing them as unique to Africa risks reinforcing tired narratives about the continent as uniquely chaotic. Regulatory uncertainty and infrastructure gaps exist in plenty of markets-Africa just doesn’t have the financial cushions or institutional backup systems to absorb the shocks.

Suri argues that the instability is precisely what makes the region interesting. Investors who need certainty will never make it. The ones who succeed learn to read between the lines, build relationships before signing contracts, and think in decades instead of quarters. Credibility comes from actually delivering.

‘If you’re waiting for the environment to be perfect, you’ll wait forever,’ he said. ‘Sometimes, you build the road before you build the project.’

MDR has literally funded road construction to access project sites.

Not Charity

MDR also works through the African Financial Federation (AFF), part of the Maser Group, which backs young entrepreneurs in tech, agriculture, and healthcare. Suri describes it as investing in people, not just infrastructure, though he’s quick to point out it’s not charity.

‘Africa doesn’t lack talent,’ he said. ‘It lacks the trust and capital that allow that talent to grow. We try to bridge that gap.’

The AFF is less visible than MDR’s infrastructure work, and Suri doesn’t volunteer specifics about portfolio size or outcomes. What’s clear is that it represents a smaller share of the firm’s activity than the headline projects.

Suri pushes back on the idea that this is purely altruistic. In his view, doing good and making money aren’t opposed-they’re linked, at least in the long term.

‘Ethics without structure is charity,’ he said. ‘But structure without ethics is exploitation. The goal is to live in the middle – where doing good and doing well reinforce each other.’

‘When the Numbers Get Bigger’

‘The real test,’ he said, ‘is whether you stay principled when the numbers get bigger.’

He’s right about that. MDR is still relatively small. The Zambia housing project, however symbolic, doesn’t compete with the scale of the firm’s mining and logistics deals. As the firm grows, so do the pressures-from investors, from partners, from the market itself.

Suri brings up the housing project often, perhaps because it offers a clear answer to what MDR stands for. Most of the firm’s work involves less photogenic decisions: which partners to trust, which regulatory risks to accept, which communities to engage and which to merely compensate.

‘The purpose of capital,’ Suri said finally, ‘is not just to multiply wealth. It’s to multiply impact. That’s the only kind of growth that lasts.’