The government has proposed replacing the Hotel Act with a new law designed to bring more accommodation businesses into the regulatory system.
Deputy government spokeswoman Lalida Persvivatana said the proposed Accommodation Establishment Act would address limitations in the law, which was largely designed for hotels operating in permanent buildings.
The current framework leaves some newer forms of accommodation, including homestays, tents, rafts, treehouses, hostels, boutique hotels and short-term house and condominium rentals arranged through online platforms, outside the formal accommodation system.
Applying the same standards to all businesses also puts smaller operators at a disadvantage because they may be unable to meet structural and facility requirements designed for larger hotels. As a result, some businesses remain outside regulation and cannot fully access financial assistance or other government support.
She said the 98-section bill would classify accommodation outlets into three categories based on size, capacity, characteristics and risk. Small establishments with no more than eight rooms and 30 guests could operate after notifying the registrar. Those with more than eight but no more than 40 rooms, or capacity for 30-150 guests, would require registration, while establishments with more than 40 rooms or capacity for more than 150 guests would need a licence.
The bill would also introduce a “super licence” for larger establishments, allowing one main licence to cover up to 10 related activities, including restaurants, swimming pools, health facilities, fitness centres and alcohol sales, subject to requirements under other laws. The Department of Provincial Administration would establish an electronic system for notifications, registrations, licences and complaints, reducing the need for operators to contact multiple agencies.
Ms Lalida said safety requirements would remain, including emergency exits, evacuation plans and electronic guest records submitted every 24 hours. Foreign guest information would be forwarded to the Immigration Bureau.
The bill would also strengthen consumer protection by allowing guests to cancel bookings and receive proportional refunds when accommodation or related services do not match advertising or promotional claims.