Customers are no longer just looking for loans and savings anymore; they demand a one-stop shop for all their financial needs. This puts commercial banks under pressure to expand beyond their traditional roles and deliver a full suite of financial services. But can lenders evolve into true financial supermarkets?
Moses Muthui, Director of Consumer Banking at Absa Bank Kenya Plc, joins us to discuss the future of banking and whether this all-in-one model is a customer dream or a business reality.
Make Money, a podcast series, hosted by Kepha Muiruri, from Business Daily Africa unravels ways to be financially savvy. Get practical tips and advice on how to increase your income, build wealth, and achieve financial freedom in Kenya. Whether you’re just starting out or a seasoned investor, we’ve got something for everyone.