Australia’s Kairos keen on setting up BPO firm in PHL

An Australian healthcare group is interested in establishing an information technology-business process outsourcing (IT-BPO) operation in the Philippines to provide administrative and back-office services for its health businesses in Australia and other overseas markets, according to the Philippine Economic Zone Authority (Peza).

Kairos Care Pty. Ltd. and Kairos Medical Group Pty. Ltd. last week discussed their plans on the potential expansion of their Philippine operations to serve healthcare organizations beyond their Australian businesses.

The delegation aims to set up export-oriented support operations in the country, with the companies also looking to work with local universities for internships and future talent recruitment.

Kairos Care, an Australian company established in 2020, initially focused on mental-health support before expanding into disability and aged-care services.

Meanwhile, Kairos Medical Group, established in 2025, provides general medical, nursing, allied health, psychology and mental-health services.

The group is also exploring possible partnerships with Philippine resorts for wellness and rehabilitation programs related to mental health and disability care, according to Peza.

The potential investment comes as Australian companies maintain a significant presence in the Philippine economy.

Peza data showed that 91 Australian companies were registered with the authority as of 2025, with combined investments of more than P19 billion and a workforce of over 40,000 Filipinos.

Separately, data from the Australian Department of Foreign Affairs and Trade showed that more than 250 major Australian companies operate in the Philippines, employing more than 41,000 Filipinos.

The Kairos proposal adds to the growing number of foreign healthcare-related businesses exploring the country not only as a service market but also as a base for outsourced administrative, technical and support functions.

Peza said the planned operations could also open opportunities for partnerships between the Australian companies and Philippine universities as the group develops its local workforce.

Leave a Reply

Your email address will not be published. Required fields are marked *