As HNB Life celebrates 25 years of protecting lives and being there for Sri Lankans through every stage of life, the Company is continuing its journey of customer convenience with the launch of the HNB Life Mobile App.
Built around the Company’s new brand philosophy, ‘Wings for Life,’ the mobile app reflects HNB Life’s purpose of empowering customers with protection and the freedom to thrive, no matter where life takes them. The app is designed to make life easier for customers by giving them quick and convenient access to their policy information anytime, anywhere, right at their fingertips.
Through the app, customers can easily access policy details, stay updated on their information, make requests, and connect with HNB Life in a much more seamless and
convenient way.
Over the past few years, HNB Life has continued to make significant investments in technology and digital transformation to enhance the customer journey. This includes upgrading and modernising its core systems, integrating AI-powered capabilities, and launching HANA, the Company’s chatbot designed to offer customers faster and more convenient support.
Executive Vice President/Chief Information Officer Suneth Jayamanne said: ‘Our focus has always been on using technology in a way that genuinely improves the customer experience. Over the years, we have invested heavily in strengthening our digital capabilities, from introducing AI integrations to launching HANA and modernising our core systems. The HNB Life Mobile App is another key milestone in that journey. It gives customers a simple, secure, and convenient way to manage their policies and stay connected with us wherever they are.’
The HNB Life mobile app can be downloaded via the Google Play Store and Apple App Store.