TRAVELING is a joy for most people, except perhaps the packing and unpacking of the luggage part.
Despite the higher jet fuel costs that result into higher airfares, people apparently are still touring the country or going abroad. According to the latest press statement from Cebu Pacific Airways, it flew 15.7 million passengers on its domestic routes from January to August this year, up 5.5 percent from the same period last year.
But even before most of us get to our destinations, like it or not, there may be complaints and issues that arise in the course of our trip. From the passenger services such as the check-in and bag inspections, to the exchanges with Immigration officers, or even the kind of food served at the restaurants at the terminals.
Try as I might, I don’t remember a trip, domestic or international, that transpired without a hiccup.
Now, I recently read about Cardinal Pablo Virgilio David criticizing the flag carrier Philippine Airlines (PAL) for its ‘cramped legroom’ on his recent trips to and from Cebu. And with this discomfort experienced, he wondered whatever happened to the ‘Heart of the Filipino’ slogan of the carrier.
I get the good Cardinal’s points. He is a tall man, close to 6 feet, and needs enough legroom for his rather long frame. And apparently he suffers from osteoarthritis that gives his knees some trouble.
Perhaps the Cardinal isn’t a frequent traveler, so he didn’t know that most carriers, regardless of the brand, have less legroom these days. All of them are suffering from reduced profits that, yes, they try to squeeze in more people per inch of the plane, to get better economies of scale per trip.
This isn’t necessarily a bad thing. A profitable airline ensures they continue servicing their routes here and abroad. Otherwise, we’ll all be stuck on road trips or traveling by sea, which may be cheaper, but are much longer routes to other destinations in the country.
That is why I always ask for premium seating, and am willing to pay for it. ‘Aisle seat, exit row’ is my preferred location on the plane, not because I’m tall, but because I acknowledge my aging existence and like to stretch out comfortably on the plane.
(The Cardinal is actually fortunate that he didn’t choose a certain carrier that absolutely prohibits seniors to sit in an exit row, even if they are still able-bodied. Its booking page will automatically remove those seat choices, because it already has registered the senior’s birth date.)
So in the future, Cardinal Ambo’s assistant should book him an aisle, exit-row seat, or a front-row seat. Better yet, the Cardinal deserves the Business Class section; next time, his assistant should encourage him to book a seat there so he can travel comfortably.
On the other hand, PAL may have missed a great marketing opportunity in this situation. Its flight crew could have offered a Business Class seat to the Cardinal as a gesture of goodwill on his flights, if the exit rows were unavailable. Surely, the Heart of the Filipino is best served with the Comfort of a Higher Power.
In a related development, an American travel blogger, Tomiko Harvey, narrated a trip from hell. As per her post on social media, she said the female passenger beside her asked if she (Harvey) could switch seats with her husband, so that her husband could sit beside her.
And of course, Harvey said ‘no’, which led to the female passenger crying and sobbing the entire 10-hour flight because she couldn’t ‘lay her head on his shoulder.’ Harvey hilariously captured this sobbing on video, hour on the hour, and posted it on social media.
By the way, the woman’s husband was seated just a few rows ahead, but in the uncomfortable middle seat, a reason Harvey didn’t want to give up her own aisle seat. In addition, Harvey noted the husband didn’t seem to care about the seating situation, as he had his headphones on and slept peacefully.
billboards do the job socmed
Which has led many to suspect that the husband actually paid for those tickets, and was chill with the separate seats. Besides, who would want to sit beside that kind of crazy-wife or otherwise-for 10 hours anyway? Certainly not Harvey.
Sure, there were a handful who commented that Harvey was rude. But unsurprisingly, there were more people who supported Harvey staying in her seat. I too thought she rightly stayed put, especially if she paid for her seat.
That’s why it’s annoying to read about these emotional upsets by families, who all want to fly together, but are not willing to pay to sit together. They end up bothering other passengers to switch seats, and then complain loudly on the flight, or later through social media, that they felt their needs were disregarded.
In the first place, if you are flying with small children, then it’s wise to book seats together. Yes, it may cost more to do so, but why are you scrimping on your child, whom you obviously care enough to bring on your trip?
In my family’s case, we try to book separate flights, and if we are on the same flight, we usually won’t sit together, except in the case of certain family members, who have to sit with their small children. It’s mainly safety consideration. God forbid the plane crashes and we’re all in it-that means the wipeout of the entire family, right?
And if we are on the same flight, seating in different sections of the plane may ensure more of us survive the crash. It’s just practical and the smarter way to travel.
So, getting that part of the trip down pat, i.e., the flight, will ensure less stress and arriving at our destination in a better frame of mind.