ACCESS Holdings Plc onboarded 78,438 micro, small and medium enterprises (MSMEs) onto its financing platforms in 2025, as the financial services group expanded the use of digital channels to improve access to finance and other financial services across its operating markets.
The group said its MSME strategy combines banking, digital payments, app-based lending and business advisory services to address the financing and operational needs of small businesses.
Women-owned businesses accounted for N34.2 billion in financing during the year, underscoring the group’s focus on extending credit to enterprises that have traditionally faced barriers to formal financing.
Access Holdings said its MSME Toolkit and related programmes also provide training and advisory support designed to improve entrepreneurs’ business management capabilities.
The group’s approach reflects the growing role of digital finance in addressing the long-standing challenges associated with MSME lending, including limited collateral, inadequate credit histories and the high cost of serving small-ticket borrowers.
Through its various businesses, Access combines conventional banking services with digital payment and credit solutions. Access Bank provides accounts, trade services and working capital financing, while Hydrogen Payment Services supports merchants with digital payment infrastructure.
Oxygen X Finance, meanwhile, provides app-based credit to entrepreneurs, enabling the Group to reach businesses that may have limited access to traditional branch-based lending.
The integration of these services is designed to give small businesses access to finance alongside payment infrastructure and other financial tools, while creating transaction records that can potentially support future credit assessments.
The group’s MSME programmes also extend beyond lending, with training and advisory services intended to strengthen entrepreneurs’ ability to manage cash flow, plan for expansion and improve business operations.
For Access Holdings, the expansion of MSME financing represents both a financial inclusion initiative and an opportunity to diversify its loan portfolio across a large number of small businesses.
However, the longer-term commercial impact of the strategy will depend on the quality of the loans generated, repayment performance, sustained lending growth and the ability of financed businesses to improve their capacity and remain viable.
The performance of the MSME portfolio will also provide an indication of whether digital lending can deliver scale while maintaining appropriate credit-risk controls.
MSMEs remain an important segment of African economies, providing employment and supporting economic activity across sectors. Yet many small businesses continue to operate outside the formal financial system, limiting their access to credit, payment infrastructure and other financial services.
By using digital platforms, financial institutions can reduce some of the costs associated with reaching geographically dispersed businesses and processing relatively small loans.